This hotel was perfect! My #1 Tip is to LISTEN! Gather all your info from the employees at the hotel, b/c it's very helpful. If you stay at any of the Palace resorts, then you can visit the other 2 in Cancun and eat, drink and play at no charge. It's all included!! BUT don't let them sucker you into... More

Beach Palace, is a great resort. The rooms were immaculate and the location in Cancun is perfect. The service we received at the bars and restaurants was unbelievable. The staff were friendly and courteous and anytime we voiced a concern it was addressed promptly. The service we received from one individual in particular, Eric who was working the bar when... More

We stayed for 7 nights and had a blast. The resort is top notch and the staff are all fantastic. Special kudos go out to Fidel & Yanet at the Sky Bar, Efren Beltran in public relations, Gabino, head waiter at the Steak House who always made sure I had a drink in my hand, Andes at the breakfast and... More

Stayed for a week at the Beach Palace in January, 2012 with my fiancee and some friends. Hotel is one on a long strip of hotels, so no property to speak of. Just a highrise, a pool and a beach. Lobby is unimpressive and feels like you've arrived at a conference centre. Cold and nondescript. No authentic Mexican flavour whatsoever... More

My hubby took me to Cancun for my birthday. We traveled from Jan 26th-31st. We have traveled alot, but usually on cruises. This was our first trip to Cancun and 1st trip to an all inclusive, but will not be our last! We have two kids we traveled without so I did a lot of research on here to chose... More

This resort was all we expected it to be. The facilities are top notch, and the staff is very friendly and accommodating. The beach is wide and soft white sand. The food is very good, and the head waiter David was so helpful with resort orientation when we first met him on our first evening there. Later he was most... More

just returned from 5 nights at the Beach Palace. Although there were no room upgrades available for us, the room was great - had a corner room with both lagoon and ocean view. The staff at the hotel are very accommodating and friendly. The beach and pool area was very nice - never too crowded and the staff were very... More

I recently stayed at the Beach Palace with my wife and another couple from January 13-22, 2012. I have been to Cancun Palace 3 x previously (Palace Resort Stays). Check-in Check-in was great! Quick service, very professional. We were issued a Concierge room as requested (1008). Note: Throughout the week we visited the front desk for different reasons. One staff... More

This was a family vacation. We had 10 family members in all. We were greeted in the lobby by Efren Diaz, manager of Public Relations, and Luis Ojeda, General Manager. From that point on, we were treated like royalty. We had a Presidential Suite that was perfect for us. This was a corner room, and the wrap around views were... More