Aug 31 - Sept 5. The occupancy was around 40%. Service was great, however not excellent. Could have been a little better at the pool, considering the low occupancy versus the number of employees (this in no way would keep me from going back to this resort). On the 2nd level of the lobby they have two bars - sports... more

1st time at all-inclusive and traveled with our 14yr old grandson...excellent staff from pick up at airport to check in to room maintenance to restaurant staff to pool attendants. Last week in August meant less holidayers meant more personal attention. Staff at Chinese "WOK" restaurant amazing. Vacation planner - Sergio - not interested in helping and couldn't care less with... more

This hotel was GREAT-small enough to feel safe letting the kids roam on their own, yet big enough to accomodate our every need! The staff was nothing less than AMAZING_ over the top in friendliness, efficiency and tending to our every comfort and need! Caty, Zacharias, Pamela and Patti in the SKybar in particular, and Gima at the Pool and... more

We booked the Beach Palace through a family travel agent who recommended the property to us. I did the research, read the reviews on TripAdvisor like I do every time I pick a vacation spot. About a week away from leaving for Cancun, I began second-guessing my choice due to some of the comments. We stayed with the Beach Palace... more

My husband and I have just returned from the most amazing trip we have ever experienced. We stayed and played at the Beach Palace and from the onset of arriving to Cancun to check in it was amazingly effortless. We were greeted by our transportation and quickly wisked to the hotel, upon arriving to check in we were given a... more

Returned recently (July 19 - 26, 2009) from an EXCELLENT vacation to Cancun - Beach Palace. We have stayed at several other palace resorts in Cancun and/or visted most of the Palace resorts in Cancun, Playa Del Carmen, Riviera Maya and Isla Mujeras and was very impressed with the Beach Palace. Although Beach Palace is not as large as others... more

My husband - through work- won this trip, along with 50 or so other company employees and spouses. Our hotel was absolutely beautiful. Very clean, the service was 10/10 and everything we could have hoped for. The all inclusive(upgraded) was over the top and will make every vacation from here on in hard to live up to. We had an... more

We decided to have our fist summer vacation with our baby and visit Cancun. Although we do not usually travel to all-inclusive hotels, because of a deal we found we decided to visit Beach Palace, and what a great decision this was!! The hotel is located at a great place in Cancun because malls and restaurants are really close by,... more

Just got back from a great vacation in Cancun. The Beach Palace vacation was a great value. Really I can't believe how inexpensive it was. We stayed 7 nights and loved it. My kids (ages 17 & 13) loved the pool. Yes it is true it barely has a beach (funny for a hotel with beach in its name). But... more