Stayed one week in a Junior suite with Jacuzzi on the terrace. Very big room with Living room ( Tv , couch , Two tables, closets ) bedroom ( Two large beds, desk, chair, another tv, another closet) and a bathroom ! The terrace is very big with a 180° view of Cancun and a big Jacuzzi ! Their are... more

I travelled to the Hilton Cancun on the 9th August 2009 for 14 nights and stayed in the beach villa, 2015. The hotel is beautiful, the main pool with pool bar is awesome, it is huge. The staff, Mauricio, Miguel, Alexandro, Martha, Jorge, etc, are excellent and so friendly. The restaurants are all very good, we ate at Mitachi, Spices... more

The Hilton may not be the most lavish or luxurious hotel in Cancun but what it may lack in this area it more than makes up for with the Concierge Services for the Villas. If you have a family then this is the place for you. Our personal Concierge, Christian, was fantastic. He made us feel like we were his... more

Six of us stayed in 3 rooms August 6-13. Upon arrival we were impressed with the out side of the hotel and the grounds. We arrived around 1 pm and the rooms were not ready so the hotel stored our luggage and we went to the the small restaurant outside. We ordered food and drinks and were not impressed with... more

My husband and I visited the Hilton in Cancun for the 1st time in 2001 to celebrate or wedding anniversary and absolutely loved it. Although, at first I was a little skeptical when our travel agent recommended it. We decided to go back to again celebrate our anniversary, however on this trip our teenage son & daughter accompanied us. They... more

My husband and I spent 8 nights at the Hilton the first week of Aug. This was our second stay at the Hilton Cancun. We checked in at the Honors desk (showing our Hilton HHonors Gold card to the fellow behind the desk), and were told that our room would not be ready until 3 p.m. We left the hotel... more

I read many reviews of the hotel with quite a few variations of feedback from very positive to quite negative. I decided to go with an open and mind and try to give an accurate representation of the hotel. The staff is consistent with other Hiltons I've stayed. There is swimming at the North and South ends of the property.... more

Decided at the last minute to book a trip for my family. Read many reviews before deciding on this hotel. The entire trip was great. Very helpful at the airport finding the cheapest and fastest transportation to the hotel. Check in was quick and our room was ready when we got there around noon. Went right to the pool and... more

We stayed at the Hilton Cancun just one night in August 2009, because we needed a place to stay before our timeshare in Playa Del Carmen became available the next day. We wanted to see Cancun, but didn't really want to do the wet t-shirt contest / binge drinking thing. The Hilton was a good option because it feels a... more