Just returned & going to rate on a 1-5 scale. Overall first impression, not blown away but came with the attitude that hey we are in Mexico and going to have a good vacation! Grounds 4****, Inside lobby 4****, Rooms 3***, very dated bathrooms with broken knob & when you take a shower water gets all over the floor, also... More

The hardware of hotel carry over from Hilton is very good. But lack the Hilton service. We wait for 4 hours in lobby to get our room. Then all restaurants are booked. Comparing other hotels we stayed in Cancun before, this is the average one. More

My kids and I just got back back from Iberostar Cancun and it was amazing. The kids had a ball!!! Victor and Ozzie in Kids Club were fantastic. Issac in the dinning room always on top of his game with service and making sure my kids and I got the best service. Only 2 negatives to report; My daughter got... More

My wife and I just got back. I work in the Hotel industry and at times can be a little more critical. We are not world travelers but have been to a few places around the world, first time to Mexico, and my first time at an all inclusive. This place is where you want to go!!! We reviewed many... More

My husband and I went to the Iberostar and had a wonderful time. We had a $250 resort credit and wanted to use it for an upgrade. We were disappointed when there were none available until we went to our room. The balcony was 2x the size of our room. All rooms at this property have an ocean view, unlike... More

Phenomenal resort recently purchased from the Hilton. Iberostar has recently invested tons of money into developing the resort. All the rooms and facilities seemed brand new with shiny new marble floors etc. All inclusive is the way to go. Drinks included. This seems to be how all the hotels in the Hotel zone run these days. If you want to... More

I went to Cancan Mexico and spent 4 days at the Iberostar Resort. Every room has an oceanview which was great. The food was good at the buffet as well as in the restaurants. The staff made us feel like we were royalty. There was always something going on out by the pool. I would recommend this resort to anyone.... More

My family would like to thank Iberostar Cancun for a restful vacation filled with wonderful memories. Our 7 days were filled with fun and games with our new friends Arturo, Arnaud, Jesus, Eddie, Uzi, and Victor. These six entertainers are truly energetic and personable with all the guests providing plenty of activities for everyone, including children of all ages. The... More

The resort was very pretty, inside and out. We had no trouble with check-in and found all the staff helpful. The food on the buffet was very good--the food at the specialty restaurants less so. After a few nights of going from an unsatisfying meal at a restaurant to the buffet to finish up, we just stuck with the buffet,... More