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Westin Resort & Spa Cancun

4.0 of 5
Blvd. Kukulcan Km 20, Cancun 77500, Mexico
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Ranked #55 of 171 hotels in Cancun
3.5 of 5 stars 889 Reviews
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889 reviews from our community

What travellers say about this hotel
  • Royal Beach club(30)
  • Hotel zone(17)
  • Very nice(11)
  • Happy Hour(11)
  • Breakfast buffet(10)
  • Pool area(8)
  • Friendly and helpful(8)
  • Bus rides(6)
Traveller rating
    281
    324
    130
    86
    68
Only show reviews for Family (163) | Couples (314) | Business (34)
Date Rating
austinwanderer
Austin, Texas
Contributor
13 reviews
12 helpful votes
5 of 5 stars Reviewed 14 December 2011
4
people found this review helpful

Staff at the hotel were really nice. They even take you in a car and drop you at your room with your luggage because the property is so big. It's in a nice quiet area of the Hotel Zone. Only downside is it's far from any malls / restaurants so have to take the bus to eat out. Our room... More

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JPCEDARLAKE
Isle, MN
Senior Reviewer
10 reviews
2 helpful votes
5 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

I was here for two weeks after Thanksgiving, into December of 2011. Beaches great. Room GREAT, I thought the pool was chilly and mentioned it...they turned up the temp and made me happy. Family focus...no drunks/loud crowd. Lunch by the pool was EXCELLENT. EXCELLENT service/staff.. Lifeguard on duty!! SAFE!! Away from chaos of the hotel zone. Better than most 5... More

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jenny c
Whistler, Canada
Senior Reviewer
7 reviews
7 helpful votes
5 of 5 stars Reviewed 12 December 2011
3
people found this review helpful

This hotel is at the far end of Cancun, away from the main drag of resort hotels, nightclubs, restaurants etc. On the plus side it means the beach is pristine, very quiet, chilled and you are not being annoyed by people trying to sell you some souveniers or a snorkel tour. The only down side is you have to take... More

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505sailor
Charlotte, North Carolina
Senior Reviewer
9 reviews
5 helpful votes
3 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

The Cancun Hotel Zone is approximately 15 miles. The Westin R&S is at the far end nearest to the airport (10 min by taxi). As a result you are 30 min or more by bus/taxi from the central attractions of the Zone itself or the restaurants outside the zone and downtown. The Hotel is clean has a great beach. The... More

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Pitbull954
Hollywood, Florida
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 12 December 2011

The Westin Resort & Spa Cancun is a very nice oceanfront hotel. But with a little effort can be even better. We arrived and at the front desk I was told that they were going to give me an upgrade to an oceanview room. Great! The room was at the Beach Club building, that is like a block away from... More

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brudawsky
St. Louis, Missouri
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed 3 December 2011
2
people found this review helpful

We were here for a family vacation over Thanksgiving and stayed two nights at the Westin. We had stayed the previous 3 days at the Royal Islander. And as we were checking in my 4 kids all said "why didn't we stay here the entire time". And it only got better from there. The rooms were beautiful and spacious. The... More

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yueqingren
Torrance, California
1 review
2 helpful votes
4 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

I spent 6 days in the end of November at Westin Resort on All-Inclusive program. Overall, it was a good experience. The beach is beautiful, with several swimming pools facing the ocean. The staffs are very friendly, the foods are good. That being said, here are my complaints: 1. Rooms are a bit outdated. The decoration and furniture need serious... More

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Pravasa
NJ
1 review
4 of 5 stars Reviewed 2 December 2011

We had a wonderful stay @ the Westin Resort and Spa.The Room was good and well maintained. The service at this hotel is exceptional. All of our needs were met, especially at the restaurant, us being vegetarian, they were very accomodative of our needs. We had a lagoon view room, but were upgraded to ocean view. The Hotel is in... More

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TheAuditTraveller
New York City, New York
Senior Reviewer
6 reviews
8 helpful votes
3 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

I stayed for nine nights in the Royal Beach Club section of the hotel which seemed to be the better option however i had a rather indifferent experience. It was not that anything was particularly bad, it was just that, for the exception of the beach, nothing was especially good. More

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HoboHealth
Old Orchard Beach, Maine
Senior Contributor
24 reviews
6 helpful votes
4 of 5 stars Reviewed 1 December 2011

We had 1 night between Tulum and flying out from Cancun airport, so we booked the Westin. It was a nice room, good location for seeing the hotel/tourist zone by bus, and beautiful views of both the ocean and the lagoon. Did not go to the spa but did work out in the gym there and that was nice. Took... More

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Westin Resort & Spa Cancun Also Known As

  • Westin Hotel Cancun
  • Westin Cancun
  • Westin Resort Spa Cancun
  • The Westin Resort Spa Cancun
  • Cancun Westin
Address: Blvd. Kukulcan Km 20, Cancun 77500, Mexico

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