The resort is beautiful and does have the widest stretch of beach. If you walk a short walk to the right in front of Club Med the beach is very calm and good for swimming. Snorkeling is good there too. Our room was upgraded and had a great garden view. It opened to a patio. The beds were big and... more

We checked in with another couple. Their room was supposed to be ready no later then 3PM. They did not get in until 4PM. Pluses: Our room had a great view from the Royal Beach Tower. The conceirage amenties were nice (breakfast, drinks, etc). Negatives: Shower door did not close. Drain was clogged. Service was very slow. Maid service was... more

We went to Cancun from February 14-20 this year, during which time it was bright, sunny, and breezy. The Westin gave us a great room on the first floor, ocean side with a large patio, a couple of steps away from the Royal Beach Club.... where we wanted to stay but were told it was filled. We bought the RBC... more

We stayed for one night after arriving late into Cancun airport. We stayed in the Royal Beach Club on the first floor. The room was fine but with the loudest air conditoner ever! When the compresser would turn off or on it woke us every time. We had a sliding door with a patio out to the pool which was... more

Just got back from a week at the Westin Cancun Resort and Spa and was pleasantly surprised with the resort. I used points, so didn't go in expecting too much. We tried to get into the RBC, but it was sold out, but we were able to upgrade to RBC services for $40. per day per room, which was super... more

We just returned from a week stay at the westin with my husband and two teenagers and our chihauhau. We always try to stay at a Westin because of the pet policy, this hotel said we would recieve a gift and a doggy bed in our room, but that never happened. We are very easy to please, but this was... more

We found the staff friendly and very helpful, the room large, with view of lagoon, and the grounds beautifully landscaped. It was quite windy all 5 days of our stay, which made the ocean waves huge, but we walked over to the Club Med area (stay in the water, not on their property) which was protectec by a reef, so... more

I went to Cancun for a friend's wedding and I booked this hotel because of the good price. First of all, the hotel is very far from the main "downtown" area. Its one of the first hotel's closest to the airport. It takes about another 15 minutes by bus to get to downtown. Secondly, the hotel has two buildings. I... more

We just completed a ten day stay with our two children who are 8 & 12. The Westin was a good base for us to travel on tours and attractions. Although it is at the end of the hotel zone, the beach is one of the finest of any hotel in Cancun. There are not many activies for kids, but... more