We stayed at this hotel for a couple times because of their beautiful beach within the property! Compared to some other hotels that we have stayed in Cacun, they have really nice stretch of beach. Wide, clean, and the view overlooking back to other hotels in Cancun was nice. The room is a bit outdated. However, we are SPG gold... More

considering this is our first ever trip, it had its ups but mostly down. my wife and i did the roulette 5 offered by sunquest through marlin travel. how it works? you won't find out which hotel you'll be staying at until the week of your departure...but the 5 indicates a guaranteed 5 star hotel. no disrespect to westin resort... More

The service was so bad that we decided to cut the trip short instead of putting up with the horrible service anymore. Seriously understaffed and OLD OLD room condition. Embarrassment for the westin brand. If this had been the first westin I had ever stayed in then I would have probably blacklisted the brand forever. Don't stay there it's faster... More

This was our second visit to this hotel, the first time being 4 years ago, and it is certainly in need of some updating now. Upon arrival, we were told that, even though we are Starwood Preferred Guests, because we hadn't booked directly with the hotel there would be no benefits associated with that membership, which was disappointing. We were... More

I loved this hotel and I have stayed at many in Cancun. They even call you ahead of time to make sure your room has everything you need. It was the little things that made me feel like I was a Queen at this place. I had an hour foot massage on the beach one morning, and it was divine.... More

We stayed for just one night in a Royal Beach Club room, en route to another destination. Likes: The room was spacious and had a big balcony overlooking the lovely beach. The resort is built over a large plot, so I think most rooms have a nice beach front view. Some of the hotels further up the beach don't have... More

The location cannot get any better: on the one side the Lagune and on the other a stunning ocean view. Make sure you get an ocean view room - unless you don't want to hear the sound of the waves to wake you up. Hotel staff was great - nice and helpful. Food however was mediocre. In the one week... More

The room was bright and clean. The beds were comfy. The cleaning ladies were always smiling and friendly. The waiters always made sure our nacho plate was full. The pool bartender always greeted us. The food was good. We accidentally left our wallet full of cash on the table in plain view. When we came back, the room was spotless... More

We stayed at the Weston for five nights before traveling to Merida and found it to be a clean and safe property. Although it lacked any sort of night life as it was well away from the other hotels on the strip it was very safe to stroll the beaches later in the evening. The food was okay, but much... More