We arrived for a 4 night stay in May and were pleasantly surprised to be upgraded to an ocean view room due to the hotel occupancy being low (Swine Flu). The beach service was fabulous every day and very reasonably priced. The rooms could use some updating, but the views are incredible. Sea and Stones restaurant in the hotel was... more

Just got back from my stay 6/10/09 -6/15/09 and had a great time. Weather was great. This was my first trip as a solo traveler and at no time did I feel uneasy. The staff were great, especially Carlos at the pool bar. I read the other reviews about the high schoolers being rude and I agree they were a... more

This was our second trip back to Cancun. We booked through Expedia two rooms w/ king beds with balconies in the Royal Beach Club. Did not have rooms w/ king beds when we arrived! Wonderful Manager "Martin" apologized and told us expedia hadn't guarranteed the king beds. After 1 hour on the phone with expedia, Martin gave us a the... more

We travel to Cancun every year just for the beach, and here you will find it very beautiful you can swim in the water without getting cut by rock and the waves are more gentle. Upgrade to the Beach Club with Ocean front view you will not be disappointed the rooms are very nice and also breakfast and happy hour... more

My sister and I spent five nights in the Westin (5/22/09-5/26/09) and found it to be a lovely hotel. We stayed in the Royal Beach Club, room 2515. The room was on the 5th floor and had an ocean view. The Westin isn't a Four Seasons or one of the more spectacular Aman resorts but it is quite nice and... more

My husband and I have stayed at the Westin Cancun five times since 2003. We missed one year when everything was closed because of the hurricane and one year when we decided to try another hotel. We made our reservations for our March 2009 vacation on July 3, 2008. We used American Express travel because of the good deal we... more

We arrived and were picked up at the airport in a timely manner. The check in took a little while-tried to get us to do a breakfast time share meeting, didn't want to take no for an answer but finally left us alone. We asked for a beach front---didn't get it. Asked if we could change ,didn't happen.We were diappointed... more

I am a college student and went here for spring break with my sister. we were looking for a low key spring break.....quiet..... and mostly beach time. This place is awesome! It looked like the rooms could use some rennovations but overall it was clean and the staff was very nice. Just a tip**** dont buy an all inclusive meal... more

My fiance and i stayed at the Westin for 3 nights over Memorial Day weekend. We used Starwood points to stay at the Royal Beach Club and it was definitely worth it! Our room was huge and had a great balcony that overlooked the beautiful beach and ocean! Plus, with a free daily breakfast and a 2 hour open-bar happy... more