Like I read before arriving the hotel is small (for cancun), but the common areas like the pool and the beach are great beautifull view. The room was big with no luxury but comfortable, the service good for the hotel price, the only problem was that the hotel is far away from the rest of the hotels and civilization so... More

Lot of negative reviews but with priceline bidding the cost was nothing. We were a family of three and stayed for 5 days with 2 year old. Felt really safe to catch the bus after dark to travel all around the hotel zone/walmart. Pro's 1. Nice beach and not crowded 2. Got upgraded to Ocean View room 3. Close to... More

First off, I've been to 50 Westins and although this resorts facilities don't rank up with the newer ones, it's not fair to hammer the place for not being a 5-star resort. Roulette ranks them improperly, and that is their fault, not the Westin's. If I were the Westin I would ask Roulette to drop them to a 3.5 star... More

We booked for 7 days and loved the hotel. Our room was on the ocean side but either would offer a terrific view.The beds and linens were very comfortable. The bathroom could due with some updating and I was a little disappointed in the cleanliness of the bathroom and floor areas. There were lots of lounge chairs so need to... More

We went for a long weekend (4 days) and got a great price per night from the Starwood site as we are Platinum members (we didn't even look elsewhere). We didn't mind that it was at the beginning of the hotel strand as we didn't plan to leave the resort due to the length of our stay, the weather (rain... More

As a past hospitality manager and an avid traveller, this property is great value! It frustrates me to no end when some travellers are so picky and do not pay attention to value. Yes this property may not be a North American 5 star, but it is definitely much better than the highly rated properties south of Canada. The truth... More

First off, most of our displeasure is caused from Sunquests false advertising of the all-inclusive Roulette 5 deal. Everyone ends up at the Westin. The rep even admitted this to us once we arrived at the resort. We were told that the resort is the closest to the airport (about 10minutes). We were then taken for the milk run around... More

Why do I say that the Westin Resort & Spa Cancun is like my grandpa? Because the hotel is very old but charming nontheless :) We stayed for 4 nights and had a good time throughout. The room : We were upgraded to a room on the 3rd floor facing the sea. Beautiful view of the ocean and you will... More

Just got back from a Sunquest roulette 5 at the Westin Resort and Spa in Cancun. YOU NEED TO READ THIS. Firstly to qualify, this is not our first trip. We have been vacationing at 5 star resorts for many years and have used various travel agencies, so we consider ourselfs experienced enough travellers to make an accurate commment. Our... More