This hotel was very nice with old world elegance. I felt like I was in a RItz in Chicago or New York but when you walked out the back of the hotel there was a beautiful ocean. The rooms were not as nice as the lobby and public areas but we had a great rate so pehaps we had the... More

We were in the Cancun/ Rivera Maya area for seven nights and decided to spend the last two nights at the Ritz-Carlton. The reason we chose RC was because we'd had dinner there on previous visits to Cancun and were so impressed with the meals that we decided to spend time there to check out the whole RC Cancun experience.... More

As a client relations professional in the service industry I tend to a bit quirky about what I care about. Restrictions like closing the pool or limiting the access to the fitness center annoy me more than a hair in my soup. Fortunately the Ritz has no restrictions; their palatial resort is yours for the time you are there. Taking... More

I have read the other reviews and here's the thing to consider. If you want 5 star luxury, food and service, stay here. If you want kids activities and a noisy party atmosphere, stay at the other luxury hotels on the strip. I have stayed at almost every hotel worth staying at in Cancun. I was so glad to see... More

pro's=beautiful and quiet hotel. food-delicious! we loved live music on the beach. very elegant. best room service anywhere. great for families with infants con's=a little too quiet for my 4 year old. there is a very small play set on the beach. pools-a little deep for kids. no slides. no other play area for kids at all. we're trying fiesta... More

You stay at a Ritz for the service. Impeccable service. Personalized service. That's exactly what we received at the Ritz in Cancun. We stayed there Jan. 6-11 2012. The hotel was not crowded (depending on who we asked, it was either the beginning or the end of the high season). It was our first time in Cancun (not our first... More

Honesty we were staying at a B and B just down the way and we went for a walk down the beach, walked up into the pool area and said what is this? Walked to the desk found out it was a Ritz Carlton---Asked the room rates and availablity? Found out the hotel was at 29% occupancy. The corner suite... More

We stayed here for part of the Winter vacation with our children & another family. What a great time. We felt welcomed & relaxed. The service was good, the people were friendly, the pools were warm, the beach delightful & the rooms were comfortable. We would stay here again without question. The breakfast buffet was fantastic. Everyone in our party... More

The water is beautiful but rough while I was there. The beach is white sand. Something about this place left me feeling like it was a soulless, corporate, manufactured experience, though. The room was nice and I had a great view from the 7th floor. The service was very polite (maybe a bit forced?) but poolside service was a little... More