We were there in that odd little window between hurricane season and the holidays. We were just looking for a relaxing long weekend and the Coral Beach fit that perfectly. So here are our impressions. Cleanliness - this place is spotless. Not just the rooms but all the public areas. We have stayed in many places along the Riviera Maya... More

I was there for a Tax and Audit Convention where I was the planner. I had to email several times a day with the AV services, Room reservations, Food and Banquet Services. Everyone was very responsive and polite through the months of planning. Great Service when we arrived and friendly staff overall. Would recommend to other small groups for a... More

Stayed during my conference in the hotel. Hotel has all amenities but nothing is included in the room rate, not even a bottle of water in the room. Gym itself is paid service and hence you can imagine what other services would be included in the room! I requested for multisocket, which I was provided for, but I was made... More

Came back after 15 years with my family and found that this hotel is better than ever, super clean, staff is always willing to help, pool is fantastic, the beach area is spectacular, calm turquise waters, etc, Location is perfect, thank you very much Fiesta Americana More

Made a quick and easy high-end vacation for two friends on a long weekend trip. Loved it! Beautiful resort tucked away from the row upon row of hotels and adjacent to an excellent local restaurant "Mocambo". Service was excellent all around. The room was a juinor suite beautifully designed and appointed with basically two vanities and separate toilet which allowed... More

Excellent location!!! great and confortable suites (We spend 2 nights at a Junior Suite) with an amazing ocean view... The beach and the pool area is just brillant, further more if you have young kids! The staff and the service is also amazing... In fact my wife is pregnant and one night she had a craving for pizza ... and... More

-Front desk staff were aloof and seemed mildly annoyed with assisting guests (including Managers who were stationed at the front desk) -Concierge service was poor on multiple occasions (One male Concierge who worked on a Friday evening was very nice and helpful) -Doormen, Bellhops, Waiters, Pool Workers provided impeccable, five star service -Most guests seemed to be in the West... More

We stayed here for 5 nights during my first holiday to Cancun. We had been trying to decide between the Hyatt Regency, Marriott Casa Magna and this hotel and eventually ended up here. I'm so glad we did. Overall, the resort was superb but their security policy was weird. We were greeted by some very happy, kind and courteous door... More

We just returned from our stay here. Overall we had a geat time in Cancun and got a little lucky with the weather this time of year. The week before us was very rainy, and we left a day before Hurricane Rena was supposed to hit. The hotel grounds are kept up very nice. The pools were great, and the... More