This is the best hotel I have ever stayed at. From the moment we pull up the drive and greeted with welcome home and that's just how we feel. The hotel is beautiful but once you get into your suite it's breath taking. The view from your balcony is incredible. The pools could not be any more perfect. The staff... More

My husband and I stayed for a week at this hotel without the kids -- we would definitely go back -the location was perfect, nice and quiet, with nightlife, mall, stores, restaurants a block away. the prices werent that pricey becausee we are used to it where we life - the food is excellent, but we did venture out to... More

This was our 4th stay at FAGCB and our best one yet! This hotel is simply flawless in their approach to service, cleanliness, guest services and graciousness. We fled an awful hotel experience in Playa Del Carmen and booked this hotel for the rest of the week instead. From the minute we were greeted with "Welcome Back" by the doorman,... More

Excellent location, very clean beach, good food, great breakfast ! More

I stayed here with my boyfriend to celebrate his birthday. We upgraded to a wonderful suite that was very spacious and awesome view. Every room seems to get a great view of the ocean. The hotel was beautiful and everyone was very helpful. More

I have been here three times now, and have loved it every time. The property is spotless, even the beach is raked daily for debris. It never feels crowded and the staff is outstanding, even though their English may not always be so good. The rooms are all Jr. Suites, very large and clean. Even the restrooms at the pool... More

The resort, beach and the service were all excellent. The location was really good too. There was a lot of nickel and diming for things that could have been free. We never ate at the resort because we wanted to try food outside. Would definitely recommend if you are not looking for an all-inclusive. More

Amazing Hotel, Staff all knew my name by second day, room was luxurious, food was excellent, champagne & strawberries for breakfast, or Bloody Mary's self service. So clean, friendly accommodating. This was the best experience I have ever had abroad. Cant wait to go back again. Easily one of the best hotels in the world & I've stayed at the... More

Just got back last night March 22. The resort is beautiful. We upgraded to club level at check in for $100 more per night. This included a room on the 11th floor west wing. It included breakfast, drinks, afternoon desserts and appetizers and during the evening it was appetizers lite supper and drinks (alcohol also). Also club level you received... More