A beautiful hotel, with a great pool, everybody was very nice and polite but a very bad service. We stayed for 13 days and I had to come down and talk to the manager 4(four) times that we didn’t have our room cleaned and we had to call couple of time to get basic staff like dry towels and toilet... more

My friend and i stayed here for 6 days in August. The actual hotel, pool area and view of the ocean was beautiful, however our room was not. The bathroom was very small and old. The toilet would not flush properly. There were insects everywhere, and the noise we could hear coming from other rooms was very annoying. Some of... more

Went to Cancun for 8 days with my boyfriend, and my sister and her boyfriend. What a fun trip! When we got off the plane in Cancun for Customs, we could not believe our eyes. Literally, just thousands of people in little lines weaving this way and that way, and like 4 customs booths opened. It was INSANE. It took... more

Ok... so the FACC was a gorgeous hotel.... we booked through orbitz and went in april for 8 days during my spring break.... we got a great deal for my family of four and booking through orbitz was a breeze.... through orbritz we choose to have people pick us up at the airport... it was great not to have to... more

Our family of four, 2 adults and 2 children, stayed at the Fiesta Condesa from July 6 - 10, 2008, and we loved it!!! I was a little worried because it was my first time in Cancun and going by some of these reviews I wasn't too sure. I happened to find out from a friend that she stayed at... more

I visited Cancun with some friends from July 3rd through July 8th 2008. We stayed at the Fiesta Americana Condesa Cancun. I booked the package through Orbitz and took the regular room. After some talking with friends we decided to upgrade the room to the Beach Front Room("ocean view and large oversized patio"). I paid an additional $247.65 through Orbitz.... more

Stayed here for our honeymoon in 2003. The Lobby is very pretty. the Room was Above Average.. the All Inclusive Food left something to be desired. After the 3rd day of eating the same food warmed up We started taking more trips into town.. Not within walking distance of all the party places. more

My husband and I stayed at this hotel 6/29-7/4. This was my third stay here( his first). It was my first time, however, in a master king suite. My main reason for booking this type of room was the jacuzzi on the patio. We arrived about an hour before check-in but our room was ready. The room was very nice... more

Four years back my family and I visited Cancun. We stayed in the Condesa then and it was great! When we heard about the hurricane that struck the Yucatan Peninsula we were worried that the Cancun area would not be as amazing when we returned!!! Well it was just as beautiful!!! First of all, we arrived at the Condesa a... more