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Fiesta Americana Condesa Cancun All Inclusive

4.0 of 5
Boulevard Kukulkan Km 16.5. Zona Hotelera | Zona Hotelera, Cancun 77500, Mexico
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Fiesta Americana Condesa Cancun All Inclusive
Ranked #15 of 175 hotels in Cancun
4.5 of 5 stars 1347 Reviews
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1,347 reviews from our community

What travellers say about this hotel
  • Fish tacos(38)
  • Very nice(32)
  • Italian restaurant(29)
  • Breakfast buffet(13)
  • Pool area(12)
  • Pool bar(11)
  • Great time(10)
  • Ocean front room(9)
  • Lobby bar(9)
  • Top shelf(9)
Traveller rating
    710
    415
    118
    65
    39
Only show reviews for Family (297) | Couples (442) | Business (40)
Date Rating
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2012
5
people found this review helpful

Just got back from 5 night 5-6-12 to 5-11-12. Was in room 350 Ocean front. Just overlooking palm trees, the pool bar slightly to the right and of course the gorgeous aqua water! I lied in bed every am enjoying my nice cold air conditioned room before heading out for the day. I am VERY light skinned so I could... More

Was this review helpful? Yes
John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
17 May 2012

Thank you for your comments and for taking the time to share your experience with the TripAdvisor community. It’s great to know that Fiesta Americana Condesa Cancun has met your expectations in different ways, such as service, facilities and rooms. There is always a room for improvement and your suggestions are very much appreciated. We are looking forward to having... More

Hartville, Ohio, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

Our stay at the resort was beyond amazing. I don’t even know where to begin! I guess I will start with the staff. Everyone, bartenders, wait staff, housekeeping, they all greeted us with a warm smile and a pleasant ‘Hola!’. We renewed our wedding vows while on the trip, and the wedding staff and photographers were beyond accommodating and helpful... More

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2012
4
people found this review helpful

My wife, and I recently have gotten married, and chose this property for our honeymoon. The staff is extremely helpful, and polite. The Cervicheria close to the beach was excellent as were all the restaurants on the property. The room was nice, with a very comfy bed. My advice for those who want to stay here is make it clear... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Food was good, staff was very friendly, bartenders were amazing. Only thing I wasnt happy about was that it was our honeymoon and when we booked I was told we would get a bottle of champagne, upgraded room and petals on the bed. When we came, our room was not booked as an upgrade so we had to wait and... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
17 May 2012

Thank you for taking the time to share your review of Fiesta Americana Condesa Cancun. I am most grateful for your feedback, which is such a valuable source of information for me. I am very sorry for the inconveniences that you had during your stay. We take pride in creating memorable experiences for our guests; to hear what you went... More

Lancaster, Ohio, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

The hotel is beautiful... Top notch... The staff s awesome... The beds were very hard but can be understood. Watch out for food poisioning... Was sick the last few days there and then found out when got home had food poisioning... The only place I ate or drank was at the hotel. Watch what you eat there! More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
17 May 2012

Thank you very much for sharing your review, which contributes greatly to our improvement. It took a while for me to reply to you, as I need to personally investigate the matter to avoid similar incidents from occurring in the future. After having thoroughly investigated the matter with all the concerned department heads and Executive Chefs, I have come to... More

Pittsburgh PA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 May 2012
2
people found this review helpful

Just returned from 8 days at the Fiesta with my husband and 3 1/2 year old son.....what a wonderful experience. The hotel is beautiful, expertly maintained and clean! We booked an ocean view room and was disappointed when we looked out and only saw palm trees....quick trip to the front desk and we were taken to a wonderful room on... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
17 May 2012

Thank you for taking the time to share your feedback from your recent stay at Fiesta Americana Condesa Cancun. I am very pleased to read your review of our team, services and facilities and I know my staff will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs. We certainly look... More

Dallas, Georgia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2012
4
people found this review helpful

This was our first visit to Cancun and it was a wonderful experience. The rooms were nice, our bed was comfortable. My only complaint would be that the pillows are a little hard. Our maid visited our room multiple times a day and straightened up after us and I never saw her except early in the morning getting ready for... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
16 May 2012

Thank you very much for this kind review of the time you spent with us. I’m delighted to learn from your review that every expectation was met and the services, the pools, the spa, the activities and the selection of food made your vacations so memorable. Thank you for your recommendations and we hope to see you back very soon.... More

Brazil, Indiana
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 May 2012
6
people found this review helpful

Our trip was from May 4th to May 9th and the FACC totally surpassed my expectations. It is small enough that it is only a short walk to the pool, beach and restaurants. There is a more active pool where the swim up bar is, and also a quiet pool that is more relaxing. The servers find you no matter... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
16 May 2012

Thank you for such a positive review of your recent stay at Fiesta Americana Condesa Cancun, it made us truly happy to learn from your comments that every expectation was met and the services, the pools, the activities and the selection of food made your vacations so memorable. We all are looking forward to welcome you back. Warmest regards More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2012
2
people found this review helpful

I have stayed at this hotel 3 times over the last 5 years and the personnel are some of the friendliest people I have dealt with in many of the hotels in which I have stayed. Especially, the 2 concierge ladies, Dana and Paola. Also, let's not forget all the wait staff at the breakfast buffet restaurant (who waited on... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
14 May 2012

There is nothing nicer than the compliment of a returning guest! We truly appreciate being your hotel of choice when you are in Cancun. We do have a friendly staff and many who have been with us for years, I know they enjoy being able to serve familiar faces and will be proud to hear your comments, especially Dana, Paola... More

Boca Raton, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 May 2012
3
people found this review helpful

I stayed at the Fiesta Americana Condessa for four nights beginning May 3, 2012. The hotel was very nice, the pool was awesome and the restaurants were very good. All of the restaurants were included in the all inclusive and you did not have to pay extra for anything. The seafood restaurant by the beach was the best and had... More

Was this review helpful? Yes
John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
14 May 2012

Thank you for your comments. I’m happy to know that your stay at Fiesta Americana Condesa Cancun was excellent and met with your expectations. We look forward to welcoming you again. Warmest regards. More

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Additional Information about Fiesta Americana Condesa Cancun All Inclusive

  • Fiesta Americana Condesa Cancun
  • Fiesta Americana Condesa
  • Fiesta Americana Cancun
  • Fiesta Americana Condessa
  • Cancun Fiesta Americana Resort
  • Cancun Fiesta Americana
  • Fiesta Americana
  • Fiesta Americana Condessa Cancun
Address: Boulevard Kukulkan Km 16.5. Zona Hotelera | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR15,716 - 25,636

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Fiesta Americana Condesa Cancun All Inclusive
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