Our stay at the resort was beyond amazing. I don’t even know where to begin! I guess I will start with the staff. Everyone, bartenders, wait staff, housekeeping, they all greeted us with a warm smile and a pleasant ‘Hola!’. We renewed our wedding vows while on the trip, and the wedding staff and photographers were beyond accommodating and helpful... More

My wife, and I recently have gotten married, and chose this property for our honeymoon. The staff is extremely helpful, and polite. The Cervicheria close to the beach was excellent as were all the restaurants on the property. The room was nice, with a very comfy bed. My advice for those who want to stay here is make it clear... More

Food was good, staff was very friendly, bartenders were amazing. Only thing I wasnt happy about was that it was our honeymoon and when we booked I was told we would get a bottle of champagne, upgraded room and petals on the bed. When we came, our room was not booked as an upgrade so we had to wait and... More

The hotel is beautiful... Top notch... The staff s awesome... The beds were very hard but can be understood. Watch out for food poisioning... Was sick the last few days there and then found out when got home had food poisioning... The only place I ate or drank was at the hotel. Watch what you eat there! More

Just returned from 8 days at the Fiesta with my husband and 3 1/2 year old son.....what a wonderful experience. The hotel is beautiful, expertly maintained and clean! We booked an ocean view room and was disappointed when we looked out and only saw palm trees....quick trip to the front desk and we were taken to a wonderful room on... More

This was our first visit to Cancun and it was a wonderful experience. The rooms were nice, our bed was comfortable. My only complaint would be that the pillows are a little hard. Our maid visited our room multiple times a day and straightened up after us and I never saw her except early in the morning getting ready for... More

Our trip was from May 4th to May 9th and the FACC totally surpassed my expectations. It is small enough that it is only a short walk to the pool, beach and restaurants. There is a more active pool where the swim up bar is, and also a quiet pool that is more relaxing. The servers find you no matter... More

I have stayed at this hotel 3 times over the last 5 years and the personnel are some of the friendliest people I have dealt with in many of the hotels in which I have stayed. Especially, the 2 concierge ladies, Dana and Paola. Also, let's not forget all the wait staff at the breakfast buffet restaurant (who waited on... More

I stayed at the Fiesta Americana Condessa for four nights beginning May 3, 2012. The hotel was very nice, the pool was awesome and the restaurants were very good. All of the restaurants were included in the all inclusive and you did not have to pay extra for anything. The seafood restaurant by the beach was the best and had... More