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Fiesta Americana Condesa Cancun All Inclusive

4.0 of 5
Boulevard Kukulkan Km 16.5. Zona Hotelera | Zona Hotelera, Cancun 77500, Mexico
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Fiesta Americana Condesa Cancun All Inclusive
Ranked #15 of 175 hotels in Cancun
4.5 of 5 stars 1347 Reviews
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1,347 reviews from our community

What travellers say about this hotel
  • Fish tacos(38)
  • Very nice(32)
  • Italian restaurant(29)
  • Breakfast buffet(13)
  • Pool area(12)
  • Pool bar(11)
  • Great time(10)
  • Ocean front room(9)
  • Lobby bar(9)
  • Top shelf(9)
Traveller rating
    710
    415
    118
    65
    39
Only show reviews for Family (297) | Couples (442) | Business (40)
Date Rating
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

We vactioned at the Fiesta from May 12th - May 19th. Our group consisted of 6 total ranging in ages 18-24. Upon arrival we were greated at the front desk with beers and shots! Also the front desk upgraded one couple for free so we could all be on the same floor.Coming from a customer service backround the employees working... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
22 May 2012

First of all I would like to thank you for taking the time to share your comments on your recent stay with us. I do regret that we did not meet your expectations during the time you spent at Fiesta Americana Condesa Cancun; please accept my apologies for inconveniences you mentioned in your valuable feedback. I assure you that there... More

Rapid City, South Dakota, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012
2
people found this review helpful

I don't have one thing to complain about. The food, drink, room, and service was great. Would love to return again for another visit More

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Alton, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

This was our second trip to FACC - we cannot say enough good things about this resort. It is spotless, the service is awesome, the food is good with a large selection. Room service is a huge plus. No problems whatsoever. Will go back again next year. More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
22 May 2012

Thank you for sharing your experience of your recent stay with us, we highly value your loyalty as a returning guest and it’s always nice to know we have met your expectations with the quality of the food and our outstanding service. I am looking forward to welcome you back to Fiesta Americana Condesa Cancun next year. Warmest regards. More

Prince Edward Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

We had a week here with our son, his wife and two girls, five and seven. The rooms were great--my son upgraded to a junior suite, and they had two rooms, two baths and a large connected terrace overlooking the sea from the seventh (top) floor. The all inclusive truly was just that. The food was terrific--high grades on preparation,... More

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Peabody, Massachusetts
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 May 2012
7
people found this review helpful

My Fiancee and I just got back from The Fiesta Americana Condessa All Inclusive Resort. We were there from 05/12/12-05/19/12. By Far this was one of the best places we have stayed in Cancun.I have been 6 times to different places. From the time we stepped off the shuttle service, to check in, to every single person you encounter through-out... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
22 May 2012

Thank you very much for such a generous and detailed review and for mentioning so many positive elements about the resort. Staff members are happy to know that their efforts have been appreciated, thank you for highlighting the great service that you received during your stay. We look forward to welcoming you back very soon. Warmest regards. More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Our family stayed at the Fiesta Americana Condesa Cancun just last week. It was a nightmare, our room was just below the sales office. Every morning at 730 am it started phones ringing constantly, people walking back and forth every minute with high heals on and to make it even better there was people clapping and long speeches, every half... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
23 May 2012

Thank you for taking the time to post your review. It was very concerning to learn that we failed to meet your expectations during the time you spent at Fiesta Americana Condesa Cancun, please accept my apologies for inconveniences you mentioned in your valuable feedback. I assure you that the circumstances you described are not typical with the high standards... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2012

My family traveled all over the world - America, Europe, Asia and Africa. This is the best, though it was 4 stars. When we arrived at the airport, we were very surprised. Cancun is not like in Mexico. It was so clean, so pretty. It is better than a lot of places in America. The hotel zone is so nice,... More

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John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
22 May 2012

Thank you very much for taking your time to share with all of us this review. I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation. We are looking forward to having you and your family as our guests again and make every effort to exceed your expectations. Warmest regards. More

Medford, Massachusetts
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2012
3
people found this review helpful

My mother and I went to the Fiesta Americana to celebrate Mother's Day (5/12/12 to 5/16/12) this year and it was the BEST Mother's Day ever! We were warmly greeted by Marina at the Front Desk who could not have been nicer. Everyday we ended our day by having the BEST fish taco's with Eduardo. I can not say enough... More

Was this review helpful? Yes
John Kirwan, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review
22 May 2012

Thank you very much for sharing your review. It’s truly rewarding to know that your stay with us was excellent and that you were pleased with the quality on the food, the beach and the service provided by our staff. I appreciate your constructive criticism, as this is our source for growth and perfection. I am looking forward to welcoming... More

Rochester, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

The people were great. The food was tasty. Location real nice. Bed room was just okay. It smelled musty and the mattress appeared to be older- had lots of bumps (I went with a group and we all had the same experience with mattresses). I ended up with a sore back. The rest of the bedroom was clean, refreshed and... More

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Abington, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2012
3
people found this review helpful

My wife and I have stayed in Cancun before and were pleased with our choice at the time. First time at this resort. It was the greatest time we ever had. Can't say enough about this hotel.The staff could not do enough for us,from check in to check out. Food was excellent in all resturants, but I would say the... More

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Additional Information about Fiesta Americana Condesa Cancun All Inclusive

  • Fiesta Americana Condesa Cancun
  • Fiesta Americana Condesa
  • Fiesta Americana Cancun
  • Fiesta Americana Condessa
  • Cancun Fiesta Americana Resort
  • Cancun Fiesta Americana
  • Fiesta Americana
  • Fiesta Americana Condessa Cancun
Address: Boulevard Kukulkan Km 16.5. Zona Hotelera | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* INR15,716 - 25,636

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Fiesta Americana Condesa Cancun All Inclusive
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