We went to Cancun for a small family vacation. When we checked in, they wouldn't take you to your room until you meet briefly with what we thought was a concierge kind of person about tours/side trips. Nope, it was the timeshare talk! Really, it took almost 45 minutes to get her to let us go to our room. I... more

Great hotel, excellent service and very friendly. Rooms very clean, front desk service was excellent. Food and drinks were all that one could want. more

I thought the hotel was very nice, especially the room. The first night we ate there I thought the food was a little bland, so I bought a bottle of hot sauce but the following days the food was wonderful. I guess it was an off day. The one thing to look out for is when shopping for souveniers the... more

I really wanted to stay in a hostel but my friends demanded a hotel. A friend recommended the Marriott MagnaCasa (or something like that) but that hotel was booked. So I researched and settle for Fiesta Americana. But we didn't settle at all. This is a beautiful hotel. You can not miss it or confuse it with anyother. its the... more

This hotel doesn't advertise to the US market much, which explains why it was mostly people from south america and mexico there. It's an open air hotel, which means no AC in the common areas. It also lacks luxury features. It's much better than a Holiday Inn. The view is great if you're on the 5th floor or higher. Some... more

The hotel is beautiful and our room that directly faced the ocean was clean and it did have a 2 feet wide balcony. If you are looking for beach, there isn't really one. However, I was a little disapointed to find a hotel charge you for want you would get at a Motel 6 in the US. There are considerations... more

we got a room that was beachfront on the first level it was really nice the bad thing was that this hotel seems kinda lonely and dull the walk from the lobby to the room was really long and theres no a/c in the halls or the lobby so if your nicely dressed your soaked in sweat and all sticky... more

Everything is wonderful! Large clean room, excellent breakfast, beach drinking and food service, warm swimming pool, beautiful yards and decoration, cambio exchange, bus station in front of the hotel, in sum all the you want is very easy!!! We'll certanty be staying there whenever we come to Cancun! more

Beautiful pool, great service. Rooms get hot during day but cool off at night. Beachs were beautiful and plenty of beach access. Would diffently stay there again. more