The staff are very helpful and friendly, and were happy to give recommendations & directions for good restaurants nearby. The room was clean. No lock on the dorm room door. Single small bathroom for dorm. Overall, good value for money. Stayed one night before an early flight out.

We chose Haina Hostel as a brief overnight hostel as we landed late in Cancun and would be leaving the following morning. We chose a prvate ensuite room, which definitely had a fan and also I think it had AC. The room was massive (as with all rooms in Mexico), clean and with a great hot shower. Everyone was very... More

Nothing fancy but basic and clean. The room had a fridge and AC so that was really useful but the fridge was quite noisy so you couldn't have it plugged in during the night. The hostel next door was noisy also so make sure you have ear plugs. I recommend this for just a couple of night while passing through... More

It's downtown and close to Yaxchilan Avenue, for a bit of the local nightlife, as well as a couple of public grounds and food spots for some nightly neighborhood entertainment and nosh. You can also hop over to Tulum Avenue for easy access to the rest of the city. The place itself is nice and quiet, and the area seemed... More

Its the first time I stay in the Hostal Haina. I made only a reservation for 2 nights, booking from Germany. When I arrived in Cancun, Haina send my a pick up service to the airport. Thank you. I allready feel so good after the first Night in the Hostel, so I ve extended my stay for another 10 days... More

The staff at the Haina Hostel were extremely friendly and helpful. They helped me find where I wanted to go and gave me detailed directions and maps. I felt safe at the hostel and the location was very close to a lot of restaurants, shops, and a great night market. It was easy to take the bus to the beach.... More

I had the opportunity to stay at this hostel and I must say that it was pleasure for me. Especially the staff was nice, friendly and very helpful. With regard to wheelchair access and to the ration of price and quality I was very satisfied. Ludek (Czech Republic)

We stayed here 2 times, the night that we arrived in Cancun and when we had to go back to the airport. The double-rooms were modern, simply decorated and very clean. The staff is very friendly and helpfull and there's a 24 hour front desk. The location is great: about 10 minutes walking to the busstation and the area is... More

We stayed at Haina for one night when we flew into Cancun late in the evening (July 2012). The room we had (private) was light, simple, and airy with giant windows, and the bathroom was spotless (no warm h2O though!) The a/c worked well, and very quickly cooled down the room. The breakfast is decent, considering a lot of hostels... More