The Westin Lagunamar Ocean Resort (Cancun) - Hotel reviews, photos, rates

Also Known As:: The Westin Lagunamar Ocean Hotel; The Westin Lagunamar Ocean Hotel Cancun; Westin Lagunamar Ocean Hotel; Cancun Westin

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool

Hotel Style:

#14 Luxury Hotels in Cancun

#15 On the Beach Hotels in Cancun

#17 Family Hotels in Cancun

#24 Romantic Hotels in Cancun

Price range (per night): INR8,205 - 16,027

Hotel Class:4 star (4*)

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, MexVax, Hotels.com, Tingo and Venere so you can book your The Westin Lagunamar Ocean Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Write a Review

1,712 reviews from our community

See which rooms travellers prefer - 536 traveller tips

MsSeriousAtl

2 reviews

Reviews in 2 cities

“Just okay”

Reviewed 17 May 2013 NEW

The wi-fi is nonexistent anywhere on property, including the room. It took 45 minutes to get the luggage delivered to the room. The room could certainly use a more thorough cleaning. $250 US for a couples' massage sounds pretty steep. Thankfully, the weather is gorgeous and the ocean magnificent. Of course, Westin Lagunamar has nothing to do with that. :)

Was this review helpful? Yes

Problem with this review?

placestogo68

Boston, Massachusetts

“Awesome Visit”

This was our 3rd visit and the best so far. On the previous two trips we visited Isla Mujares, took a cooking class, and did several different activities. The purpose of this visit was relaxation only. We were around the resort, pool, and beach most of the time. Because of this we were made keenly aware of how hard the... More

tinalmnj

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Nice stay”

This was the last leg of our Cancun trip. The resort is very clean and almost sterile like. Though it was very nice it lacked a personality. Don't get me wrong it is a great property but if you want an experience far away from the touristy side this may not be for you. We had a very nice room... More

Dear Guest, Thank you so much for your review, we loved your comments and tips for the travelers. We also want to thank you for choosing Westin Lagunamar as your Caribbean gateway. We look forward to welcome you near future! Warm Regards from Cancún! The Westin Lagunamar Management Team More

Lisa1012

Augusta, Maine

Senior Contributor

39 reviews

11 hotel reviews

Reviews in 23 cities

15 helpful votes

“Beautiful!”

Reviewed 16 May 2013 NEW

All the reviews praising this property were right. We were in building 2 on the 2nd floor and closer to the front desk than the beach but still had a nice view. Found out it did not matter anyway since lounging by the gorgeous beach or pool is the best place to be on vacation. Loved being across from the... More

Was this review helpful? Yes 1

See 3 more reviews by Lisa1012 for Cancun

Dear Guest, We are very pleased to know you had a great time at Westin Lagunamar. We are delighted to read that you really enjoyed our beach and infinity pools. Thank you for choosing our resort for your vacation and thank you for your loyalty, we hope to welcome you many more times in the future. Warm Regards, The Westin... More

Lucy77

Boston, MA

33 reviews

15 hotel reviews

Reviews in 18 cities

19 helpful votes

“Amazing stay with our family”

The Westin Lagunamar finds that perfect balance of being a great hotel for families, singles, and couples. There is enough space and options for everyone! We traveled with our 2 small children. They loved the kiddie pool, the beach, the Kids Club (Air Hockey, Ping Pong, covered play ground) and the mini-golf course. [Shout out for Brenda at the Kids... More

Dear Guest, Thank you for taking the time to write a review of our resort. It is very important to us that you take home memories that you will never forget and the best part that your kids had a blast! it is very important to us your feedback for improvement every day. We hope to see you again next... More

TamsAZ

Scottsdale, Arizona

10 helpful votes

“The Westin Lagunamar - The Happiest Place on Earth.”

Reviewed 14 May 2013 NEW

Sorry, Disney. This place has got you beat. One week here and you will be a happy camper - there is no better place to relax and rejuvenate. This was our fifth trip to the Westin Lagunamar. The first trip sold us and we keep coming back. We always bring friends so we can share this perfect place we have... More

Was this review helpful? Yes 3

Dear Guest, We really appreciate this review and it makes us feel so excited and proud of our associates. Thank you very much for posting these comments and for keep coming back, we assure you won´t disappoint you or your friends. We love providing a renewing and refreshing stay to our entire valuable guest. See you in your next sixth... More

Gerardiom

Contributor

19 reviews

Reviews in 13 cities

“Nearly time to go”

Reviewed 14 May 2013 NEW via mobile

Coming to the end of our sixteen day stay at the Westin Lagunamar. This is our 4th visit and we have seen the changes now the complex is fully open. We love the people and we can't speak high enough about the bar and waiting staff who work tirelessly to make you happy. However, this trip we have noticed that... More

Was this review helpful? Yes 2

Gerardiom has 1 more review of The Westin Lagunamar Ocean Resort

“The staff are wonderful”

Reviewed 6 May 2012

Dear Guest, It is very rewarding for us to read your comments and know that the joint effort of all our staff has paid off. Is a priority for us to exceed your expectations in every stay at Westin Lagunamar Looking forward to welcome you back soon for the fifth time! Sincerely, The Westin Lagunamar Management Team More

thegarageguy

Dallas, Texas

21 reviews

Reviews in 15 cities

38 helpful votes

“2nd time was even better”

My wife and I absolutely love this place. We stayed there right after it opened, and while some of the "newness" has worn off, the service has improved, especially at the beach area, makes this a place we plan on visiting again and again. The beach is perfect, and unlike many hotels in Cancun, it's VERY family friendly and though... More

See 2 more reviews by thegarageguy for Cancun

thegarageguy has 1 more review of The Westin Lagunamar Ocean Resort

“Great stay @Luganamar”

Reviewed 10 February 2012

Dear Guest, Thank you very much for taking the time to review our hotel and for your loyalty, we love to read your comments and we are proud to made your vacation a truly Westin Lagunamar Experience. We love Improving every day by reading our valuable guest´s reviews and feedbacks. Please come back for the third time soon! Sincerely, The... More

Dawn C

Virginia Beach, Virginia

32 reviews

5 hotel reviews

Reviews in 12 cities

13 helpful votes

“Even better than expected”

Reviewed 13 May 2013 NEW

The Westin Lagunamar was top notch. The resort is located directly on the oceanfront with several salt water pools. The customer service of everyone we came in contact with was so helpful and friendly. It was lovely. We will definitely stay again.

See 5 more reviews by Dawn C for Cancun

Dear Guest, We would like to thank you for posting your nice review. Our location is perfect: in the hearth of the hotel zone where you can reach everything walking distance .We hope to welcome you back soon at your home away from home! Warm Regards from Cancun! The Westin Lagunamar Management Team More

Cancunner

Indianapolis

Senior Reviewer

6 reviews

4 helpful votes

“A little Slice of Paradise”

My wife and I were anxious to get away this last winter (2013) and when the opportunity arose to go to the Westin Lagunamar, we jumped at the chance. We spent 4 nights at this premire resort. All rooms are ocean views and we were on the 5th floor just two floors shy of the top. The resort is huge... More

Dear Guest, Thank you for taking the time to write a review about our resort. We are delighted you enjoyed your stay with us and you had a perfect stay here in Paradise. We enjoy creating life-long memories for our guests, and we hope to welcome you back very soon. It is a pleasure for all of us to go... More

1-10 of 1,712 reviews

« 1 2 ... 172 »

Family-friendly The Royal Sands 1,051 reviews	Luxury Ritz-Carlton Cancun 1,049 reviews	Good for business JW Marriott Cancun Resort and Sp... 1,426 reviews	Near the beach Omni Cancun Hotel & Villas 2,015 reviews
ABS:HotelCheckRates-d153138?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d152886?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d209428?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d154897?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Marriott CasaMagna Cancun Resort 1,505 reviews	Fiesta Americana Grand Coral Bea... 1,499 reviews	The Royal 3,796 reviews	Live Aqua Cancun All Inclusive 2,387 reviews
ABS:HotelCheckRates-d219145?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d506374?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Le Blanc Spa Resort 2,312 reviews	Westin Resort & Spa Cancun 1,199 reviews	Fiesta Americana Condesa Cancun ... 2,255 reviews	The Royal Cancun 537 reviews
ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152889?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152680?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d254865?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

The Westin Lagunamar Ocean Resort Hotel, Cancun

The Westin Lagunamar Ocean Resort

1,712 reviews from our community

Been to The Westin Lagunamar Ocean Resort? Share your experiences!

Additional Information about The Westin Lagunamar Ocean Resort

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Cancun

Hotels around Cancun

The Westin Lagunamar Ocean Resort Hotel, Cancun

The Westin Lagunamar Ocean Resort

1,712 reviews from our community

Been to The Westin Lagunamar Ocean Resort? Share your experiences!

Additional Information about The Westin Lagunamar Ocean Resort

Owners: What's your side of the story?

Related hotels...

Browse nearby

Recent Posts for Cancun

Explore Cancun

Hotels around Cancun