Very nice hotel, the service was great, the decoration was very Mexican from the beginning of the 19th century - We were able to talk with the owner and with Don Alejandro that is charge of the restaurant with his family, very nice people and give very good tips on the best places of San Cristobal. The only minor inconvenience... More

We stayed for 2 nights and enjoyed our stay immensley. I was travelling with my husband, Mum and sister and they were able to provide us with 2 rooms, one with a king bed and the other with 2 double beds. We received such a warm welcome and they were very interested in helping us plan our days in San... More

When we arrived, this place had the "WOW" factor. We had a junior suite and were very happy with the room. The surroundings were lovely. However, they really let themselves down on the following; the safe could not be opened, no coat hangers, the bedlinen was that worn out that when you got into bed all the linen (fitted sheet)... More

I challenge everyone coming to St Cristobal de las Casas, especially by car, to show me a place, let alone a hotel which would be better sign posted than Hacienda don Juan. The off -centre location is an advantage during the festive times but cannot ever be a problem since cab ride anywhere in this town costs £1. Upon arrival... More

We had a very pleasant stay in the Hacienda Don Juan at the end of December 2007 and again at the beginning of January 2008 for a total of four nights. The hotel is rustic and charming and an oasis of tranquility because of its location away from the centre of San Cristobal which is not a problem at all... More

Well, I just had to check out the hotel of Don Juan. I had read the reviews and wanted a nice hotel that was not like the cookie cutter hotels of the big chains. So, I gave it a try and have to say it was very good. They had firewood available at all times for my room, even late... More

Booked this hotel on the strength of the reviews on Tripadvisor but was extremely disappointed. Whilst I would agree that the hotel does look nice and the log fire in the room is great, there was a good deal wrong with the services during our stay. The email confirming our stay made a great deal of, amongst other things, the... More

I highly recommend the Hotel Hacienda Don Juan. It is located a little out of town but it is only 25 pesos(including tip) for a cab to the zocalo. Their quiet location also allows you to get a good night's sleep! The staff is very friendly but a rudimentary knowlege of Spanish is helpful since the staff only speaks a... More

I just came back from the Hacienda Don Juan Hotel, that is a charming hotel with very nice decoration and fireplace (very pleasant but it is possible but not "close friend/pratical" to ask some wood at 2am) The hotel requieres to have your car (10mn to go to the center and park). But most of all, unlike in big's hotel,... More