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Holiday Inn Express Hotel & Suites at the WTC

2.5 of 5
Dakota 95 | Col Napoles, Mexico City 03810, Mexico
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Holiday Inn Express Hotel & Suites at the WTC
Ranked #83 of 258 hotels in Mexico City
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90 reviews from our community

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Las Vegas, Nevada
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW

Stayed for four nights at the Holiday Inn Express @ WTC, as we went to an event at the World Trade Center. The location is excellent, as it has a shopping mall next door and lots of restaurants and bars nearby. The rooms are big and our room had 2 beds. Having the sink inside the room not the bathroom... More

Was this review helpful? Yes
See 2 more reviews by dreamer8313 for Mexico City
meapmx, Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
16 May 2013

Dreamer 8313 Dear guest, Thank you very much for selecting Holiday Inn Express Hotel & Suites WTC on your recent visit to Mexico City. Although I would like to thank you for taking some time to let us know your opinion regarding our services. Such valuable information always help us to improve everyday. Once again thank you very much, hoping... More

Phoenix, Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

Recommended if traveling on a budget or have quick business in Mexico City. The location is ideal (near the airport, good neighborhood, restaurants and shopping nearby, etc.). My room was clean and tidy. However, there was little information in the room about hotel services or nearby attractions (used Google Maps). No notepad or pen by the phone (amazing the little... More

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meapmx, Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
8 May 2013

Mr. lecas7ro, Dear guest, On behalf of the entire staff of Holiday Inn Express WTC please recive my best regards hoping you had a pleasant trip back to home. I would like to thank you for your time to write about our hotel. Such valuable comments help us to improve everyday. I will take note about your opinion. I will... More

Athens, Greece
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 March 2013

Its a decent hotel attached with the Crowne Plaza , of which you share restaurants and lobby areas. The hotel its self is a standart Holiday Inn Express , with a poor breakfast however. It has spacious rooms and it is right across the WTC.

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meapmx, Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
14 March 2013

Dear Sir, Thank you very much for your valuable comments, Your information help us to improve our services. We will take note of each one of the points you noted. Once again, we really appreciate your recent visit and we hope to see you soon in our hotel. Sincerely, Carlos Soto Rooms Division Manager More

Manhattan, KS
Top Contributor
50 reviews 50 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 25 November 2012

This was by far the worst experience I have ever had at a Holiday Inn Express. I don't even know where to begin, when it comes to the endless hassles and inconveniences we had to put up with at this hotel, but I will try to list them: (1) There in no in-room safe to store passports and valuables, in... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
12 December 2012

Dear Roscislaw, Thank you for the candid review of our property as this will guide us in making the right decisions. I am very sorry to hear about the troubles you encountered. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments have been documented and will be... More

Scottsdale, Arizona
Top Contributor
85 reviews 85 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 19 November 2012

I stayed at this hotel for a work conference that was at the World Trade Center. The only good this about this hotel is the location to the WTC & the free wifi. The rooms are horrible. The bathroom sink in the main room. My sink was leaking the entire time. I asked every day to have it fixed it... More

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See 3 more reviews by WorldTraveler2054 for Mexico City
Paris, France
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 November 2012

I stayed here for work as there was a conference in the World Trade Centre so very convenient as only acros the road. There is a shopping mall next door and places to eat near by so the location is good. The area is also good and safe. The room was big and ok, but generally a little dirty and... More

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EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
6 November 2012

Hi Frequentflyer786, In behalf of the staff working at Holiday Inn Express at WTC we thank you for your comments, we are more than committed to make, every guest stay, a great experience, the breakfast, the friendly staff, the mattresses, the best restaurants at the Crowne Plaza, and of course, just around the corner from the WTC, close by the... More

1 review
4 of 5 stars Reviewed 7 October 2012 via mobile

I used this hotel for location, since it was across the street of a concert venue, the service was excellent, the rooms could use a bit more color, and could improve the Internet acces. Besides that enjoyed my stay.

Was this review helpful? Yes
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
9 October 2012

Hello Cardenas_Campero, ,first of all, everybody that works in the hotel would like to thank you for staying with us, you are right about our privileged location, I spect that during your next visit to Mexico city, we will be able to keep your preference with us. I garantee you that we are working with our wifi service. Sincerely, Elias... More

Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 16 July 2012

If you are in town for a quick business meeting or you want to be close to the WTC, give it a shot! I assume it is much cheaper than the Crown Plaza next to it but you get the same location and can use the same bar in the hotel complex.

Was this review helpful? Yes
See 2 more reviews by jmayerdvm for Mexico City
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
9 October 2012

Hello jmayerdvm, ,first of all, everybody that works in the hotel would like to thank you for staying with us, we assured you that our service quality exceeds our "bed and breakfast" category, also with our hotel complex you can charge every service at your room and our breakfast is the best, we hope to see you soon. Sincerely, Elias... More

Guatemala
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 June 2012

Don't like the sink inside the room, also was cloged. Room was confortable, espacious, clean blankets and towels, good TV. Breakfast was included, nothing to chear about, but acceptable. Very near WTC, no bar or restaurant at the hotel.

Was this review helpful? Yes
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
6 November 2012

Hi, Arturo G, everybody the staff at Holiday Inn Express at WTC are happy to know that you stayed with us, we are the best choice if you are looking for a bed and breakfast hotel, with everything near by to complete a full service hotel experience, the best natural fresh breakfast, free internet, free local calls, next to the... More

Ottawa
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 15 May 2012

Just returned from 3 nights at the Holiday Inn Express WTC and have nothing bad to say about this hotel. The staff was friendly, courteous and communicated well in English and we (Canadian women travelling alone) felt safe and comfortable as soon as we arrived as first time visitors to Mexico City. The room was average, nothing spectacular but definitely... More

Was this review helpful? Yes
EliasJuarez, Gerente at Holiday Inn Express Hotel & Suites at the WTC, responded to this review
6 November 2012

Hi Somegirl, the whole staff at Holiday Inn Express at WTC are happy to know that you are pleased with our efforts, we are the best choice if you are looking for a bed and breakfast hotel, with everything near by to complete a full service hotel experience, the best natural fresh breakfast, free internet, free local calls, next to... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites at the WTC

Also Known As:
Holiday Inn Express Hotel And Suites At The Wtc
Holiday Inn Mexico City
Mexico City Holiday Inn
Holiday Inn Express Hotel & Suites At The WTC Mexico City
Address: Dakota 95 | Col Napoles, Mexico City 03810, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotels in Mexico City
Price range (per night): ₹ 5,243 - 7,837
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is strategically located in the World Trade Center complex, in the financial and commercial district of Mexico City. Entertainment, shops and restaurants in a walking distance - Well-appointed guestrooms, Wireless Internet access, Gym and Terrace. 31 family Suites with breakfast table, microwave, coffee maker, and minibar. ... more   less 
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