Dear Guest, We do appreciate your review which illustrates perfectly the intention and aim of The Westin Santa Fe: offering a renewing experience in a unique location in Mexico “big” City. We are gratified to observe we have met your expectations of offering an amazing experience while travelling on Business. Be well. More

Dear guest, We really appreciate your comments regarding your frequent experience with us. It is a great sensation for all of us to receive your review that reveals the continuous improvements of the hotel and the still growing destination with additional service being offered almost every month. Be well More

We thank you for taking the time to post your review about your experience at The Westin Santa Fe. Your feedbacks are very important for us as they help us to identify opportunities of improvement which will be taken into account in our plans for implementing additional features to our product and services. We are for example working in adding... More

We thank you for your comments and are delighted to know that you consider The Westin Santa Fe as your best option in the Santa Fe area. We are working strong to offer the best service and it is a great feeling to observe that the staff of the hotel is responding properly to your expectations. Looking forward to welcoming... More

Dear Guest, We really appreciate your thorough comments regarding your recent experience at The Westin Santa Fe. We appreciate your overall positive feedbacks and the shortfalls you mentioned will be object of review from our side to avoid future inconvenient. As you mentioned the traffic in Mexico City is challenging and I will make sure our staff respond accurately in... More

Dear Guest, It is a great sensation for all of us to receive your review about your recent experience at The Westin Santa Fe - Mexico City. We do appreciate the time you have dedicated to post your positive feedbacks and share with all your comments and we will make sure our staff is aware of your compliments. Hoping to... More

Dear Guest, We thank you for open and faithful review about your experience with us. We are glad your overall feel and touch sensations were positive and regret that the security guard behavior has somewhat affected your last impression. Corrective measures have been taken so that personal pictures can be taken freely in the hotel surroundings. We look forward to... More

We all thank you for your very nice post. We are delighted to know you enjoyed your stay with us and we certainly look forward to welcoming you again in a near future! More