I arrived just overnight to catch a flight early in the morning. I had a paid night with expedia. I sent the reservation to the front desk, gave a printed copy, and they did no honored my reservation. The clerk of the front desk asked me to gave an open voucher for amennieties, which is a normal, BUT when i... More

My 2 friends and I stayed here from 10/13-10/17. We arrived at the hotel at 5:30am and were given a room immediately even though check-in wasn't until 3pm. A 3rd friend met us there as we checked In and the hotel didn't charge us for the extra person even though we only paid for 3 people. The location was good... More

Me and my girlfriend were on a ten day trip to three places of Mexico including a two-night stay at the Hotel del Angel in Mexico City. After the first night we headed out on day just going to do tourist related stuff. But before we left, we managed to set the do not disturb sign which was provided by... More

After the first time I stayed in this hotel, I knew this will be my favorite in Mexico city. I stay here everytime I go there. It is just one block from the "Angel de la Independencia", the Zona Rosa where the best restaurants are. The service at the hotel is excellent, very clean and big rooms. The prize is... More

The front desk staff was VERY helpful and most knew fluent english. We got a tour guide and a car for a day- it was GREAT! The door opened the wrong way in the bathroom, so it was awkward to move around in. The shower had very poor water pressure. Pillows were quite firm...we were given a different room for... More

The location is great and the service was not bad. The problem with this hotel is cleanliness. The bed was dirty, bathroom, hair everywhere, so disgusting. More

I was more than a little worried after reading reviews, but this hotel was highly recommended to me for it's price and location, and it did not disappoint! Everyone at the front desk spoke english and the room was clean and neat, if not a little out-dated (the hotel was in the process of renovating the lower floors, including new... More

My company booked this hotel for me due to its convenient location. The hotel has a middle range price. When I arrived at the hotel I perceived a funny smell at the front desk/bar area but didn't thought too much about it. However, when I got into the room, I could not believe how filthy everything was. It's absolutely disgusting.... More

Very confusing check in! Got a 9th floor room and entered a very strangly modern room. The bath was enclosed in clear glass which afforded no privacy, It had a very heavy sliding glass door that was off the track and only gave a small entry to the bath. There was no enclosure for the shower on the interior, which... More