This hotel is located on the bar area called the zona rosa (mostly gay bars) it is kind of central close to the center of the city. The staff of the hotel was terrible, they don't know anything about service quality and client satisfaction. Maybe the only nice ones were the baggage guys. The rooms were ok, but we had... More

Great place to stay.Very central to everything.People all very helpful and friendly.Only thing that didn't work was the phone.It's in the middle of a gay area which they don't hold back about there sexuality.A very safe location. More

I'd stayed in this hotel at least a dozen times, during 5 years. It is a well located place, in the middle of Zona Rosa, a nice place in Mexico city. It has a lot of restaurants and shops nearby, and also it has the police station like 20 steps away, so there are at least 4 or 5 cop... More

Perfect location if you are gay or just accepting of them. Very safe area and convenient to the rest of city. Many places to see at night and only about 1 mile from the Angel. More

We stayed here for just a couple of nights as part of a group tour. The rooms were spacious, modern and clean, and the beds were really comfortable. The hotel staff were very helpful, especially Luis the concierge. The rooftop pool area is a bit small (as is the pool) and there never seemed to be anyone up there! Probably... More

Also known as the Best Western Zona Rosa, this Hotel Royal turned out to be the perfect place for a family with kids. It's in a great neighborhood with lots of eateries and shops around--reminded me a bit of Greenwich Village--and is even in walking distance of Chapultepec Park, if you don't a leisurely stroll. Best of all it has... More

I booked this Hotel via octopustravel.com and paid 138 Euros for 3 nights. Very fair price for the room. I was in room 1609, way up top. The room is clean and quiet. It has a few little touch ups but it's ok. The room looks nice and I have a heck of a view from up here. The bathroom... More

We were in Mexico City for a week vacation and booked The Best Western Royal Zona Hotel on a competing website. The price was excellent and the reviews seemed favorable. Overall, it is an OK place to stay. The staff was very friendly and helpful, the rooms were clean, and the WiFi is really fast and dependable. The neighborhood is... More

Staff were extremely rude, when we were not happy with our room and asked if we could possibly pay to upgrade they offered us a $160USD upgrade to the penthouse suite as that is the only better room they had. There was no was were paying a total of $260USD for a night in a best western so after no... More