Dear guest, Thank for your preference and for your great comments about our hotel. I am glad you enjoyed your stay with us, breakfast, Alfredo di Roma and most of all service. It is so good to know that the service provided was excellent. We hope to have the pleasure of welcoming you back in the near future to provide... More

Dear guest, Thank you very much for staying with us and for taking the time to share your experience in the hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. I am glad you enjoyed your stay with us, room, restaurants, location and hotel in general. We hope to have... More

Dear guest, Thank you for your preference and your great comments about our hotel. I am glad you enjoyed your stay with us, the room, wifi, breakfast, view, location and surroundings. We hope to have the pleasure of welcoming you back in the near future to provide you with the same good service we did last time. Sincerely, Guillermo Valencia... More

Dear guest, Thank you very much for staying with us and for taking the time to share your experience at our hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. I am sorry about the inconveniences you experienced during check in, regarding your comment about " not available rooms" just... More

Dear guest, Thank you very much for staying with us and for taking the time to share your experience at our hotel. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Regarding your comment about the old rooms and furniture, just let me mention that it is our goal to start... More

Dear guest, Thank you for staying with us and for sharing your experience at the hotel. I am glad every single member of the staff were polite, caring and pleasant, our main purpose is to provide an excellent service. It is also good to know that you enjoyed the food at our restaurants and the view from our rooms. Regarding... More

Dear guest, Thank you for staying with us and for sharing your comments about our hotel. I am sorry you did not enjoy our Executive Floor, we are going to consider and escalate your comments in order to provide a better service. On the other side I am glad you enjoyed our location and most of all that the staff... More

Dear guest, Thank you very much for staying with us and for taking the time to share your experience at our hotel. I am thankful for your excellent comments about Reception, Housekeeping and our facilities. I have congratulated them for a job well done. I have to admit that I am very disappointed with the service levels you experienced, and... More

Dear guest, Thank you for your preference and for sharing your comments about your stay in our hotel. I am glad you enjoyed the views and the restaurants. Regarding your comment about our outdated rooms, just let me mention that it is our goal to start total renovation of all the rooms at the middle of this year. We hope... More