The website for this hotel presented an appealing modern hotel, a very convenient and comfortable stop for the weary traveler. It was anything but. Not familiar with the Mexico City airport I arrived at Terminal 1, and after searching for signs to the hotel I saw a small office that represented the property at this terminal. I was told they... More

I concur with other travellers that this location is very good, being right inside the airport terminal. I too had to ask for directions to the hotel, but it was pretty simple to find afterwards. When I arrived here about 10pm on a Saturday night, I had to make a left outside the baggage claim and then take the escalator... More

Having a good hotel in an airport terminal really helps smooth the travel plans. This hotel looks over the runways at Mexico City airport and we only had to walk 100m to our check in the next morning. Staff all friendly and helpful, dining room was good. The hotel is located in Terminal 1 with a free train linking with... More

Stayed 4 nights at this hotel since it was one of the approved ones by my company. I cant complain, the hotel is dated and needs a refurbishment. I must say that customer services at the front desk, restaurant and everywhere was excellent, people were friendly and said hello every time i walked by. I had a 1 bedroom but... More

I have seen plenty of reviews stating that signage is terrible and let me also echo that sentiment. We had to ask a couple of police offices where it was because it was tough to find. But we found it. Great thing is that it is located inside the airport. We arrived at 1am and I wasn't keen on travelling... More

We stayed here because we had to connect to an early morning departure. The customer service is excellant, but that's it. while sitting in the bar relaxing they were trying to repair the elevator(this has been going on for at least a week) the drilling and noise made us Finnish our drinks and leave and go down stairs to the... More

I'm sad to write s negative review of a hotel in my hometown. Hilton at the Mexico City airport however was a disappointing experience and I will not be back. I do want to start with some positive points: the staff are very friendly no doubt at all, I did get excellent customer service. Also the location if your flight... More

If you arrive to Terminal 1, this is the best hotel to stay for a night. Very close to the arrival gates. Not cheap, but worth for such reason. Friendly Front Desk and good room service food. If departing from Terminal 1, very close to check-in counters. If departing from Terminal 2, a train will take you there for free.

Hotel is nice but, I Woke up having a really bad allergy attack the next morning I searched the room for the ventilation system and found that there was no filter I can post the picture of what I saw Health, security and and safety all come into play I hope this gets fixed as pictures and letters will be... More