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All 259 Mexico City hotels

Four Seasons Mexico City

5.0 of 5
Paseo de la Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico
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Four Seasons Mexico City
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Ranked #3 of 259 hotels in Mexico City
Most recent review
5 of 5 stars Reviewed 12 June 2013
HONdominik Nowy Targ
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388 reviews from our community

Traveller rating
    297
    57
    20
    7
    7
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Families
44
 
Couples
96
 
Solo
28
 
Business
156
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Nowy Targ
Top Contributor
120 reviews 120 reviews
120 hotel reviews
Reviews in 85 cities Reviews in 85 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 12 June 2013

The hotel was absolutely beautiful! Nothing better compared to in Mexico City. We stayed the weekend and it was crazy. The band One Direction stayed at the hotel with us and all the fans made so much noise and there was millions of them. In the end we met the band. Overall the hotel was amazing. They did a good... More

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
17 June 2013

Dear HONdominik, Appreciate your positive review and I am pleased that you truly enjoyed considering the special circumstances experienced in the hotel We were very happy that all of our guests had agreat time. Best Regards. Ricardo Acevedo General Manager More

Santa Rosa, California, United States
1 review
3 of 5 stars Reviewed 12 June 2013

Within 8 days of vacation we stayed at Four Seasons 2 separate times. The first room was beautiful, though the halls throughout the hotel were stuffy and musty smelling. There is also a building going up next door that , tho not the fault of Four Seasons, makes it very noisy should you open your windows. The coffee pot in... More

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Marlboro, New Jersey
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 June 2013

I stayed 2 nights at the Four Seasons on a business trip. The property is beautiful. The breakfast buffet was delicious best fresh mango! Only issue was the WIFI in the hotel room was not very reliable

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
13 June 2013

Dear SandyP, Thank you very much for your positive review and the fact that you had a good stay with us. On the Wifi, sorry about that and I will investigate what was the issue as it is very rare to have any sort of interruptions on the service. Gratefully, Ricardo Acevedo General Manager More

Toronto, Canada
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 10 June 2013

The Four Seasons Mexico City is a beautiful hotel that is almost a five star place. I definitely plan on coming back here and hope it is even better when I visit again. I was at the hotel the entire time One Direction was also staying here. (No, i never saw them.) This was a major challenge for me and... More

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
13 June 2013

Dear mbc421, I have thoroughly read your review and I appreciate you taking the time to make it as detailed as possible. In fact, I did enjoy reading some of its contents. However, I apologize for those instances in which we failed to deliver the level of service we are know for. The experience with the server and the "two... More

Istanbul, Turkey
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 June 2013

This is a great hotel. Safe area, beautiful rooms and well-equipped fitness center. I truly think its top quality is the value both for the room and on-location dining. The tequila flights and education were outstanding.

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
8 June 2013

Dear TraceyMH, Thank you again for a fantastic review! I read and replied to that of February, which was also very complimentary of the hotel and staff. I have shared your review with all of our employees, as I regularly do, and I am sure that those who are praised in your review will be very proud. I sure am.... More

canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 27 May 2013

I've never seen a cleaner hotel. My executive suite room was superb (I have attached pictures). I looked for as much as a scuff mark on the corner base boards and couldn't find any. There were a few concerns. There are two brands of water in the room. I was charged approxmately (I'll talk about that later) $8.00 CDN. at... More

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
8 June 2013

Dear iwillnotdoit2000, Thank you for your positive review and with regard to your comments on charges in local currency, and it is by law that we have to do so. If you check your bill, eventhough your room rate was quoted in dollars, in your bill you will see all charges are done in Mexican pesos. In dollars you are... More

Toronto, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 24 May 2013

I didn't think the Four Seasons could get any better but it did. I am a frequent guest at the hotel - but this time they went beyond any expectations I had. I arrived and my key was with the porters at the front door -no registration - just straight up to my room. I'd had a long day of... More

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
27 May 2013

Dear TraceyMH, What a wonderful feeling to read a review such as your. You make our purpose at work worthwhile the effort and dedication to deliver our best. I know my staff will feel the same and we thank you deeply for your comments. Gratefully, Ricardo Acevedo General Manager More

New York City, New York
1 review
5 of 5 stars Reviewed 23 May 2013

I stay here for business trips and at Four Seasons properties in general. They do not have "point" system, but have a very personal way of addressing loyalty, whether it is a nice bottle of water and fruit on arrival, a note thanking you for your stay, even an upgrade. The staff is helpful and mindful of security, always making... More

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
27 May 2013

Dear Femalebusnstravel, We thank you for your great review of the hotel and are happy to know that you enjoyed staying with us. Look forward to have you as our guest again in a very near future. Sincerely, Ricardo Acevedo General Manager. More

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013

My wife and I visited Mexico City on a leisure trip and I cannot remember ever being treated so well by hotel staff. The concierge service was great and it did not matter what question or request I made, their approach made you feel like it was truly their pleasure to answer or fulfill the request. I cannot remember one... More

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riacezia, General Manager at Four Seasons Mexico City, responded to this review
20 May 2013

Dear Hiphopkins, Appreciate your comments raving about our hotel and our staff, in particular acknowledging Alvaro, our Chef Concierge, who did not safe any efforts to make your experience a memorable one. Sincerely, Ricardo Acevedo General Manager More

Wyckoff, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

I stayed at the Four Seasons Mexico City on a recent business trip. I was quite impressed with the quality of the property and the excellent service. The rooms were large and comfortable and the staff was very accomodating. I had breakfast in the courtyard one morning and it was terrific... the courtyard was a peaceful, relaxing oasis in the... More

Was this review helpful? Yes 1
riacezia, General Manager at Four Seasons Mexico City, responded to this review
17 May 2013

Dear Markseff, I am very pleased that you had a great stay at our property and you enjoyed every moment. We have a great team of individuals who are engaged and energized to deliver the level of service that they expect and surpass expectation as much as possible. We look forward to welcome you back again!!! Best Regards Ricardo Acevedo... More

 
 
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Additional Information about Four Seasons Mexico City

Also Known As:
4 Seasons Mexico City
Four Seasons Mexico City Hotel
Four Seasons Mexico City Hotel Mexico City
Mexico City Four Seasons
Four Seasons Mexico City
Address: Paseo de la Reforma 500 | Colonia Juárez, Mexico City 06600, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Mexico City
#3 Luxury Hotels in Mexico City
#5 Romantic Hotels in Mexico City
#6 Family Hotels in Mexico City
Price range (per night): ₹13,820 - ₹33,364
Hotel Class:5 star (5*)
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