We walked in and there was availability. Only one other couple was in the hotel. No hassle whatsoever. They came to our car and got our luggage, showed us a better place to park. The room and hotel were immaculate. The Jacuzzi tub was broken and I would have like a bit more to eat with the continental breakfast but... More

We didn't have a good start to our Mexico trip - lost money through pilferage on Continental airlines, plus the taxi driver unceremoniously plonked us on the street leading up to the hotel without showing us which direction the hotel was. To make matters worse, the bell boy from Casa Dionisio who was supposed to have been meeting us was... More

We spent a weekend in Guanajuato going from Mexico City in Oct, 2011. The hotel was amazing, starting that this was the first hotel that confirmed our reservation. They even met us on the street in order to help us to get to the parking lot. The staff was extremely helpful and friendly. The hotel is rather like a big... More

We visited in May 2009 while they were still renovating. So, no bar or food service; only rooms. There are a few hundred steps to the hotel door from where any taxi will drop you, and it's possible to get lost on pathways up to the hotel, so best to have the hotel staff meet you at the road to... More

We stayed for three days and simply didn't want to leave. The renovations are spectacular while ensuring that the unique character remains. The innkeeper and staff extremely helpful (not to mention how wonderfully talented a musician Adriana is) , and the breakfasts devine. We honestly believe you could not find a better place to stay than this. Forget the rest.... More