Classic Mexican hotel but in need of renovation. Rooms and technology are outdated. The décor is from the 90’s and needs a major upgrade. The mattress could not be more uncomfortable. Service is very slow and inconsistent. The worst part is the front desk. A sit down desk might work for a small boutique hotel for check-in/out but not for... More

The Good: 1. Excellent staff 2, Beautiful grounds 3. Amazing breakfasts 4. Large rooms 5. Charm 6. Reasonable prices with the specials. The issues: 1. Pool access is through the restaurant or through the room service alleyway 2. The Jacuzzi is not functioning. 3. The bed is too far from the TV to change channels. 4. The bathrooms are a... More

This Hotel does not have a real focus on any type of guest. It is not intended for families, couples and specially not for business travelers. The rooms are big and not functional. They want to make us feel as if we were at an old hacienda in Mexico, but this only makes the room dark, with uncomfortable furniture, very... More

This hotel and grounds were lovely. We won a wonderful 4 night vacation from Don Julio Tequila and our first 2 nights were in Guadalajara. We saw very little of the city so can't comment on the location of this hotel. The room was nicely appointed and very clean. There was NO nightly turn down service which surprised us. The... More

as a frequent traveller, i usually compare between hotels i'm visiting and sometimes even search for faults or 'hick ups' in hotel facilities and services, this is one of the hotels i DID NOT find one single hitch/fault ! the hotel has fantastic facilities, each corner of the hotel is very clean and neat, the staff are very welcoming and... More

Quinta Real Guadalajara is one of the most beautiful hotels in Mexico. Like all the other hotels in the Quinta Real chain, they have great service by all the staff. The property is is just beautiful, with colonial style ambiance all over. The rooms are confortable and of great size. The only thing that is not "great" about this hotel... More

I live in Mexico but when the head hochos come down we tend to put them up here and do our meetings in one of its conference rooms. As such I have stayed here many times, most recently in January. It is housed in an old hacienda-type property, with various different buildings. Suites are all very attractive, with nice furniture... More

When you walk into this property you know you have entered somewhere special. The hotel feels like an antique colonial presidential residence and with all modern elements. Elegant hotel- rooms, gardens, and common areas. The rooms were very large and decorated well with a very large beautiful bath. Funny- the hotel products in the bath were labeled 'Salvatore Ferragomo,' not... More

Great breakfast, very Chic with Hermes moisturizes, shampoo, and bath soap. Very comfortable bed, and a great decoration in the room. Awesome place for small meetings.