Hello All, We picked this hotel only because of the Kids Club only. We knew it wasn't a 5 star and we were ok with that as long as the childcare was excellent. The first 2 days of childcare were awesome! We even tipped the nannies $50US. We only leave our child for 3 or 4 hours max. 3rd day... More

We spent one week at the Melia and had a fantastic stay. Food was great. Service was excellent. Rooms were clean. There are many lounge chairs so no need to get up early to save them. Loved all the restaurants.

Our recent trip through America and Mexico and this was our favorite hotel. We had been let down by 'all inclusives' previously so werent expecting much. However the food was amazing, rooms immaculate and huge, staff super friendly, and also the restaurant on site was flawless. The only bad thing is we didnt get to spend more nights here. We... More

We went with a party of 12 and were taken care of very well from the concierge Carlos to the server by the pool Rozy, to Freddy at the water sports area all were amazing!! Will be back in december! I can definitely say that this is one of the best experiences I have had in a resort, I would... More

Just returned from a week at the Melia. Very friendly staff in ALL areas of the hotel, clean rooms, well cared for gardens and pool area. The food was fine - we did get a bit tired of the buffet after a week, but there are 3 a la carte restaurants to choose from too. Lots to do around the... More

We booked through Westjet. The flight, customs and the airport went well. Listen to other reviewers when they tell you to say "no, gracias," to the folks in the shark tank. The Westjet helpers will meet you and greet you and answer questions. The ride to the resort is quick (maybe 10 or 15 minutes). The entrance to the Melia... More

Overall, the resort was decent and the people were really friendly. I was disturbed to find out that the Orion Coffee bar/cafeteria was NOT part of the all inclusive package! We tried to have an afternoon cappuccino and the lady told us it was not included and the price was $4!! i don't think so! I understand if you're ordering... More

I think it's a testimate when so many people seem to remember the names of employees at a resort. I have four from Melia... Carlos - Scouts potential clients for club Melia. Super friendly, helpful :) Oliver - Salesman after Carlos found us. Super wonderful, friendly, helpful, no pressure and we did not purchase a membership. Sylvia!!! Yum, she DOES... More

Was a bit disappointed when we first arrived at the hotel. It is definitely older than what the pictures look like. Rooms are fine, bed was soooo comfy! We don't spend a lot of time in the rooms so it wasn't that big of a deal. Staff is quite friendly, had our faves of course like ROSSY... Pool side server.... More