We upgraded to the oceanfront rooms, which was certainly the right choice. Run down the stairs and unto a beach chair next to the hot tubs. The balcony was really a joy. Walking the beach and enjoying the sun was sure easy with the very helpful staff. There was always food available and the service was exceptional as always in... More

We stayed here on March, is a very good hotel considering the price.. not expensive and nice hotel.. nice beach More

Just a run down resort that maybe at one time was ok but now it just sucks. Old and musty smelling timeshare people were rude, food was crapy all in all it should just close down and stay shut More

Just returned from 10 days at the Krystal in PV. It is a fairly good location in the hotel zone, within walking distance of the piers where a lot of day and evening trips depart/return from. Too far to walk to downtown but, hey, everyone should experience a couple of wild bus rides while you are there. First I will... More

Arrived at Krystal March 12th for a week vacation in the sun. As soon as we arrived we were told by our tour representative to be aware of the timeshare salespeople, as they were very pushy at Krystal. We didn't find that at all, but were more than annoyed by the quantity of spring breakers that were loud, rude, and... More

The Krystal Puerta Vallarta has it going on! Open Concept areas with greeters when you pull in. "A Vacation All In One Stop". Great beach area with shade and activities. Four Restaraunts, shops and salon, Reasonably priced. Food, music and fun for all ages. Children's pool and Kid Zone. Shops and lots of activity. Rooms are great! Manager, Javier, was... More

Arrived at the Krystal on Friday, March 2nd for a two week vacation using an RCI exchange. There were four people in our party so we exchanged for a two bedroom, 2 bathroom villa. 1) When we arrived our check-in went well with little wait. The staff were very friendly and helpful and answered all of our questions. The villa... More

When we arrived in our room, it smelled, was in awful condition. My husband complained and Javiar upgraded us to a much nicer room:( That was a good experience but....the swim up bars are gone, only 3 restaurants, one of which is the only place to eat breakfast. The staff are amazing and very friendly. Will never go again during... More

We have stayed at the Krystal in the past, and since its construction, its hard to go back. The area that wse always hung out at, the swimup bar, is gone. there is no more sitting on the beach at the bar watching the waves. The beach area seems so disconnected from the property and very small. More