My wife and I went to visit family in Guadalajara, we were surprised to find out that they had planned a trip to Puerto Vallarta! We stayed at this hotel and got the all inclusive deal and it was AMAZING! Breakfast, lunch, and dinner were all delicious! The pool is awesome, but who wants a pool when the beach is... More

Well this was my wife's and mine third trip to a tropical resort and first in mexico so I will list the pro's and con's pros 1) very well kept 2) granite bathroom and granite all over the hotel 3) staff's understanding of English is very high 4) free internet 5) kiddy pool 6) no charge safe in room. Con's... More

Great food, great weather, beautiful resort, very friendly staff. Very relaxing until Thursday afternoon rolls around and the local college thugs came and took over the resort. There must have been 80 to 100 kids coming in with their coolers full of beer. Jumping into the pool in their street clothes and being totally obnoxious. We had to leave and... More

Really nice clean rooms, Holiday Inn style with big screen TV, comfy beds, beautiful view of the ocean, safe in room. Lots of different food choices at the buffet. The pool was warm and clean, bar open, beach right in your front door. It was hard to get a beach chair for the pool or beach and the hotel was... More

Had a great time as always,staff was great and always hepful,special thanks going out to the pool bartender Hector he was always on top of things for us. We would also like to say thanks to Hectors dad Jesus and the staff at the itilian restraunt for setting up a wonderful dinner to help us celebrate our 30th wedding anniversary.... More

We just arrived home from a week at the Holiday Inn, Puerto Vallarta. Our room was a family room, two double beds and a sofa bed. We had a seperate sitting area with a desk, sofa and chair which led to the large balcony. We were in room 1731. The views were wonderful, panaromic views of the bay, mountains, and... More

When we arrived at this resort our first impression was good, clean well kept grounds, lobby updated and clean. We were taken up to our room and although we are not much for complaining this room was terrible, the furniture had rips and tears in it, the patio doors would not close and it was very dirty and outdated. We... More

The Mexican restaurant was delicious but the Italian was not. The activity staff and waiters are amazing, especially gustabo. Great people. The hotel on the other hand is falling apart and needs improvement. No wonder the hotel is dead

We stayed for one week at the Holiday Inn in PV. We arrived around noon and surprisingly got into our rooms. Usually, you can't check into a room until 3:00 or 4:00 or later!! Our first room was on the 18th floor with an air conditioner that did not work. We asked to change rooms and they put us in... More