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Westin Resort & Spa Puerto Vallarta

4.0 of 5
Paseo de la Marina Sur No. 205, Puerto Vallarta 48354, Mexico
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Westin Resort & Spa Puerto Vallarta
Ranked #23 of 117 hotels in Puerto Vallarta
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799 reviews from our community

Traveller rating
    305
    280
    121
    63
    30
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Families
117
 
Couples
312
 
Solo
35
 
Business
42
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Pacific Grove, California
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 15 May 2013 NEW

Stayed for 7 days... occupying 3 rooms with my wife and two adult sons. The 12th floor rooms were wonderful; staff was ever-present and accomodating. We were enthusiastically greeted by bell staff, front desk and pool bar attendants. The hotel was swarming with groundskeeping and gardening staff. My only gripe is that the hotel did not have a conciege function,... More

Was this review helpful? Yes
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
17 May 2013

Dear guest We are happy to learn that your enjoyed your stay in our Hotel, The Westin Resort & Spa, Puerto Vallarta, your new home. Your comments are very valuable to us and we will work on the concierge service issue in order to avoid this experience again. Our very best regards Cristina Castillo Director of Sales and Marketing More

Philadelphia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I love Puerto Vallarta! I've been to Los Cabos, Cancun, and Cozumel. Puerto Vallarta is the place I would definitely go back to and I would definitely stay at the Westin. The location is excellent and the best time to go is in May because that is considered the slow period before the extreme heat arrives with plenty of rain.... More

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See 4 more reviews by Abejo for Puerto Vallarta
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
17 May 2013

Dear guest Puerto Valarta is a beautiful destination, is the heart of Mexico where you can feel and live our traditions. Besides the ocean we have the mountain, rivers and lots of Activities and our best value is our people in this destination, we are known as the friendliest destination in the world We are delighted to learn that your... More

Mexico City, Mexico
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I ended up at the Westin by mistake, and the staff was very helpful. To my surprise the hotel was very nice. Big, clean and renovated rooms, great price and fantastic locations. The services were outstanding, even the gym which most of the hotels keep small, this one was amazing. The food is good, the staff super nice and what... More

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See 3 more reviews by celta r for Puerto Vallarta
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
14 May 2013

Dear guest, Some times mistakes happends for a reason and this time the reason was to experience our facilities, your new home in Mexico. We appreciate your feedback about our resort and service, our westin culture is in every member of our team to provide memorable experiences. Puerto Vallarta has a lot to offer beside our beach, we are located... More

Costa Rica
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

I was at the westin last weekend after a busy week traveling around México DF and Guadalajara. It coundln't be a better place to relax and take the break we need it. The rooms are really nice, the bed so comfortable, bathrooms are amazing and not to mention the ocean view balcony in almost each room! The service in the... More

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See 2 more reviews by Gaby R for Puerto Vallarta
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
13 May 2013

Dear Guest, Thank you for staying with us at the Westin Resort & Spa Puerto Vallarta. We are more than pleased to hear that you enjoyed your stay, the views of our hotel and particularly the breakfast. On behalf of our staff we would like to thank you for your nice comments, especially from Gabriela and Carlos.We look forward to... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 May 2013

We hemmed and hawed on whether or not to book our 10-night stay at the Westin Resort & Spa in Puerto Vallarta based on some of the other reviews on this site. But we got a pretty good deal on the newly established "all-inclusive" package so decided to give it a go anyway. We had relatively low expectations, but were... More

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See 2 more reviews by Mike M for Puerto Vallarta
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
13 May 2013

Dear Guest, Thank you for choosing our hotel. We are glad to hear that you where more than pleased with the service we provide and that you felt so welcomed. On behalf of our pool staff we would like to thank you again. We enjoy creating life-long memories for our guests, and we hope to welcome you back very soon.... More

Manhattan Beach, California
1 review
5 of 5 stars Reviewed 9 May 2013

The Westin hotels have it right all the time. On the beach near the marina in PVR . There is enough room for everyone to lounge around the 7 pools with sections for children and adults only. The sand section at the ocean is just as inviting. Lots of umbrellas, lounge chairs, cabanas, bar service around the resort constantly. The... More

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cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
14 May 2013

Dear guest, Thank you very much for choosing our hotel in your recent visit to Puerto Vallarta, We are delighted to learn that you enjoyed you stay at The Westin Resort & Spa, Puerto Vallarta, your new home in Mexico Our very best regards Cristina Castillo Director of Sales and Marketing More

Golden, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 May 2013

We did a 7 night all inclusive for a reasonable amount, though wearing the wrist band soon became annoying. (Yes, this was my first time doing an all inclusive) Being Starwood Preferred Guests we were a little disappointed our first night to be on the 6th floor, although it had a decent view of the pools there was virtually no... More

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cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
13 May 2013

Dear Guest, On behalf of the Staff and Management at the Westin Resort & Spa, Puerto Vallarta; we would like to thank you for posting a review and we want to apologize for the inconvenience of the noise problem that soon will be resolved. We are updating at a steady pace our facilities in order to satisfy our guests, once... More

West Hollywood, Calif.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

The property was designed by the famed Mexican architect, de Yturbe. The design, colors, ambience are unique. Look at photos on the internet, maybe Youtubes™ to get an idea but, really, you have to stay there. My beautiful wife and I have stayed there a number of times and the experience is always memorable. To start, it is a Starwood... More

Was this review helpful? Yes
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
14 May 2013

Dear guest We love when our guests feel love is in the air when staying in our resort; thank you very much for your loyalty, we value your preference and your important feedback. We are enchanted to read your review, our purpose is to provide memorable experiences to our guests by living every moment our westin culture. We are looking... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 May 2013 via mobile

From our arrival we found the best attitude from every single member of the personnel. The doorman was always gentle and helpful, same as bell staff. The hotel is situated in Marina Vallarta, a colorful and beautiful neighbourhood. Our room was ample and very well appointed; with a nice view to the pools and gardens and a partial view of... More

Was this review helpful? Yes 1
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
17 May 2013

Dear guest Thank you very much for choosing our hotel, The Westin Resort & Spa, Puerto Vallarta for your vacation. We are delighted to read your review and see how you enjoyed our facilities; we are looking forward to have you back Our very best regards Cristina Castillo Director of Sales and Marketing More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 April 2013 via mobile

I stayed at the Hyatt Resort and Spa for one week in November 2012 for my own birthday holiday retreat. I would reccommend this hotel to anyone look for a relaxing retreat. The hotel itself is beautiful with amazing views of the beach. The rooms are well maintained decorated with mexican themes. The bathroom is spacious and has both a... More

Was this review helpful? Yes 1
cristina_castillo, Director of Sales at Westin Resort & Spa Puerto Vallarta, responded to this review
17 May 2013

Dear guest We appreciate your comments about your experience in our hotel, The Westin Resort & Spa, Puerto Vallarta; as you said our location is wonderful and remember that your have a ne home in Puerto Vallarta Our very best regards Cristina Castillo Director of Sales and Marketing More

 
 
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Additional Information about Westin Resort & Spa Puerto Vallarta

Also Known As:
Westin Resort & Spa Puerto Vallarta Hotel Puerto Vallarta
Westin Resort & Spa Puerto Vallarta Hotel
Westin Resort And Spa Puerto Vallarta
Westin Puerto Vallarta
Westin Regina Puerto Vallarta
Puerto Vallarta Westin
Westin Hotel Puerto Vallarta
Westin Resort Puerto Vallarta
Address: Paseo de la Marina Sur No. 205, Puerto Vallarta 48354, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotels in Puerto Vallarta
#11 Luxury Hotels in Puerto Vallarta
#12 On the Beach Hotels in Puerto Vallarta
#18 Romantic Hotels in Puerto Vallarta
#27 Family Hotels in Puerto Vallarta
Price range (per night): ₹ 4,979 - 12,038
Hotel Class:4 star (4*)
Reservation Options:
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