I went to the hotel for a conference. The room was very nice and the grounds are in great shape. The multiple pools are nice because each one never got too crowded. The only thing weird about the pool was the hot tub was the same temperature as the regular pool and it closed at 6 PM, which seemed really... more

We stayed at The Westin for a week, and from the moment we arrived were treated wonderfully by the staff. Pedro the bellhop was incredibly charming and we really enjoyed him. My boyfriend simply asked if it was possible to be put in a recently renovated room and they put us in a gorgeous, full ocean view 11th floor room.... more

My boyfriend and I stayed here for several nights on our first trip to PV. I read some mixed reviews and was a bit torn on picking the Westin but I’m so glad I did! Contrary to some of the reviews, we received great customer service. We had an excellent stay; the hotel was clean including our room. We selected... more

My husband and I just returned from our vacation in Puerto Vallarta and I have to say the Westin was really top-notch. The resort is located in Marina Vallarta which is a 15 minute ride to Old Vallarta but we appreciated the separation from the busy downtown area. Painted in bright colors of hot pinks, vivid oranges and blues this... more

My husband and I have always tried to stay at Westins as the service is always excellent and the facilities top rate. Unfortunately the Westin in PV fell way short on our previous experiences. Upon checkin they were unaware of our package and had assigned our upgrade to our teenage sons, not wanting to cause a fuss we didn't worry... more

The staff there are ultra-friendly, and the resort itself is truly magnificent. A plethora of pools to choose from just steps away from the beach. I highly recommend the Vacation Club that they push there...Raintree Resorts. The only resort I've seen that tops the Westin in PV is the Westin in Cabo San Lucas, but I like the city of... more

We stayed at the Westin for 4 nights, Sept 23-26. The hotel and the property are gorgeous. I loved the pools and all the palm trees. The service was very friendly. Our room was very clean, although the safe did not work. On the downside, dining is very expensive at the hotel. The breakfast buffet for two, on a weekday,... more

We stayed four nights at the Westin. The weather was good. It rained a little at night and a little in the morning, not bad for the “rainy” season. The pool is nice. You can find areas away from the music and noise from the bar. The beach is ok. You can swim but the water is not clear and... more

We booked at the very last minute due to changing our Cabo plans with the hurricane. We had to act quickly so I chose the Westin due to the good brand reputation. The location was awesome, in the marina, which was far enough away from the crowded downtown area, but still a cheap cab ride to downtown ($80 Pesos). The... more