I could not wait to write this review because of all the past negative reviews. The Hacienda was a great Mexican style hotel and a great location in the midst of all the happenings. No problem with service or cleaniness. The hotel offers a computer room, a store, restaurant, a swimming pool and a shuttle bus to the beach. The... more

This was a difficult one and fir sure not what did was looking for, but well once in a while you get to see what makes others so much better. Part of our last Mexico hotel trip was our stay in Vallarta (Mid June 2009) in a number of locations for a few days each time. We would normally not... more

My boyfriend and I traveled to Puerto Vallarta in June and stayed at the Hacienda Hotel and Spa and had an amazing time. We did the all inclusive plan, which is easily the best way to go. We got more than out money's worth just in food and alcohol(and they make strong drinks). The rooms were cute and cozy. The... more

This hotel was everything I expected from the pictures and reviews I saw. We felt very comfortable here. This is an older hotel, built in the 1960's and very well run. Not enough can be said about the staff, I felt like I was in a 5 star hotel. The beach is one block away, the construction along the way... more

Absolutely beautiful and the atmosphere is very pleasing. The staff was very friendly. HOWEVER>>>>Hair in the beds.. feces on the toilet, dirty ice bucket and BUGS CRAWLING IN SHOWER DRAINS!! This is certainly NOT a 4 Star hotel as stated. Please beware of this place..we were very dissapointed in the cleanliness. Shocked myself twice on the lamp. Beds were hard... more

Just came back from this Hotel 2 days ago well, the place is good located, the superior rooms are big but old, I went with my father he is in a wheelchair and there´s no elevator, so you can imagine. The front desk staff is very kind, i can´t say the same from the people at the restaurant. The food... more

So I read the reviews and checked the pics and thought I could stay there, doesn't look so bad. Well the pics are quite a bit nicer then the joint. The bed is as hard as a rock. We went out on a tour and I always place my clothes in my suit case in a certain order so I... more

Having booked our trip months in advance, I monitored this site often for the reviews. Sometimes I was afraid I'd made a bad choice because of the bad reviews and other times I was encouraged. My two teenage children and myself just got back from our 1 week all-inclusive vacation and I would go back to the Hacienda in a... more

This hotel is a 3 star hotel with 5 star service! I would rate it a 3.5 overall.We just got back from the 2 week all-inclusive option.It was definitely worth it!The food was good in general and the booze was plentiful.The best night for the buffet was the Mexican fiesta night with every type of Mexican food imaginable.The entertainment was... more