My first review of Casa Dona Susana was glowing and most of it did not change, HOWEVER the room this time had NO hot water at all and the drain in the shower was clogged,thus overflowing and sending water into the "living area". When I went to the front desk to let them know they sent maintenance up right away.... More

This boutique hotel is charming and quaint, but my room, though mostly clean, stank of mold, which adversely affected my asthma. The woman at the front desk would not change my room because I purchased it through hotels.com. There was literally mold on the cushions of the chairs in my room. I enjoyed the beautiful rooftop pool and patio, although... More

Romantic hotel, with cozy rooms and friendly staff. Good location, the rooftop swimming pool was small but great to chill out. Value for your money, I can recommend it to everyone who does not want to be in an overcrowded resort.

Casa Dona Susana is ideal for anyone who is looking for clean and comfortable accommodations in the Romantic Zone of Puerto Vallarta. We requested a junior suite because we wanted to have a balcony (which we used for morning coffee and a bite for breakfast most mornings) and basic kitchen facilities (small fridge, coffee maker and toaster). The room was... More

My wife and I recently stayed at this 'Boutique" hotel this month (April 2013). This is an adult only hotel and is small at only about 36 rooms over 4 floors. We had a small room (#203) that included a king bed (very comfortable) and washroom with shower. Only rooms ending with 05 or 06 had balcony's overlooking the street... More

This was my 4th stay at this hotel in the heart of the Romantic Zone in Puerto Vallarta. I was traveling with a friend and we requested a room with two beds. We were given their "interior suite," which basically means it had a small kitchen in it. The room was fairly big and more than adequate for our 9... More

This hotel is part of the Los Arcos complex consisting of the larger family oriented hotel on the beach, this hotel the Dona Susana and a suites oriented hotel across the street. It is relatively small with an open atrium sporting a large tree that sprouts out of the top four levels up. There is a smallish pool on the... More

This is a great little adults only hotel. There is a group called Los Arcos and they own 3 hotels all within a block of each other and this is their adults only hotel. It is small and quaint, it has a great courtyard and a nice pool on the rooftop. As a guest here you do have access to... More

Our room at Casa Dona Susannah did not have a balcony or a window to the outside. The only windows we had were to the interior court. We had asked for an upgrade, but the hotel was fully booked. Nevertheless, we had looked at the pictures online and knew that it was not a 5 star, but I have to... More