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Villas El Rancho Green Resort

3.0 of 5
Av Sabalo Cerritos 3140, Mazatlan 82100, Mexico
Hotel amenities
Ranked #4 of 72 hotels in Mazatlan
4.5 of 5 stars 251 Reviews
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251 reviews from our community

What travellers say about this hotel
  • Very nice(7)
  • Great time(7)
  • High rise(3)
  • Golden Zone(3)
  • Clean and comfortable(3)
  • Quiet peaceful(3)
Traveller rating
    163
    47
    5
    21
    15
Only show reviews for Family (127) | Couples (50) | Business (8)
Date Rating
Nert
Seattle
2 reviews
5 of 5 stars Reviewed 11 February 2012 NEW

After 21 years of Spring Breaks at Villas El Rancho my family and I finally spent Christmas 2011 there. As always, the facilities and staff were excellent. In March 2010 my daughter had a destination wedding in Mazatlan. Eighty four friends and family stayed at the El Rancho in a most memorable experience. Again, the El Rancho and the staff... More

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FMCost
Burnaby, BC, Canada
Reviewer
4 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

We decided to go back to this resort for Christmas, for a second time, and were not disappointed. We go with our large family, which includes late teens to grandparents, which the Villas can accommodate easily. We've only stayed oceanfront and absolutely love the unit we've been in. It is clean and bright and offers an "old mexico" charm. The... More

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RunningViolet
Burnaby, Canada
Reviewer
5 reviews
4 of 5 stars Reviewed 5 February 2012

We took our family to El Rancho for Christmas 2011 and had a wonderful time. We love the beach, the lush gardens, the private villas, and the quiet, laid-back atmosphere. And the food in their restaurant was superb. The weather (and pool) could have been warmer but we adapted in the hot tub, and walked more. We frequently walked or... More

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Chad S
Minneapolis, Minnesota
1 review
1 helpful vote
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We stayed at the Villas El Rancho resort for 10 days at the end of January. I usually don't write reveiws but this place was too good to not share with others. My girlfriend and I came for a much needed vacation and we were very pleased with our choice. We were greeted at the airport and taken directly to... More

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AbiandVioletsmom
Reynoldsburg, Ohio
1 review
5 of 5 stars Reviewed 4 February 2012

We visited Mazatlan in January 2012 and stayed at the Villas El Rancho much to our delight. It is a small cozy resort with individual villas, so you don't have to worry about people hearing your conversations through the walls like in highrise hotels! Like any other good resort or hotel, we were not the only guests there, so one... More

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Kelly H
Langley City, Canada
2 reviews
5 of 5 stars Reviewed 4 February 2012

We had a wonderful holiday at El Rancho. This was our 2nd stay in 3 years and I wouldn't hesitate to go again. There were 7 of us ranging in age from 17 to 75 years and we felt safe the entire time. The villa we stayed in was lovely, comfortable and clean. The staff were friendly and very helpful... More

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22savytraveler
Portland
Contributor
17 reviews
5 helpful votes
2 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

This used to be a quiet beautiful place that you could depend on......alas no more. It is badly in need of repairs. Biggest problem now is the on site manager. We were there this past month and during our stay he rented out half of the entire place to a bus load of sixty young adults and gave them free... More

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ElRanchoMzt, Guest Relations Manager at Villas El Rancho Green Resort, responded to this review
3 February 2012

Dear 22SavvyTraveler, Thank you for sharing your experiences. We sincerely apologize, because as you say the manager did not act at all according to El Rancho policy. At El Rancho, our primary goal is to provide you with a relaxing and peaceful vacation, and the manager did not enforce that. He has been severely reprimanded, and we would like to... More

aliceb5
Edmonton, Alberta
2 reviews
1 helpful vote
1 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We stayed at the Villas El Rancho from January 18 - 23, 2012 and we were not at all happy with this hotel. We were scheduled to stay for 10 days but gladly left early and moved to the Golden Zone. This place is 25 years old and in dire need of a total facelift. Our unit was very musty,... More

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ElRanchoMzt, Guest Relations Manager at Villas El Rancho Green Resort, responded to this review
3 February 2012

Dear Aliceb5, Thank you for sharing your comments with us. We do admit that there is a lot of humidity - we are directly on the beach, after all, and our villas are at ground level and open directly on the lush tropical gardens. In all honesty, clothes and linens may be a little damp, but we've never had guests... More

ZUREALSOON
Nutley, New Jersey
1 review
1 helpful vote
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I did read below that it was a private beach with no vendors and was very happy to have seen that...well that is incorrect information because the vendors park themselves right on their stairs! I couldn't sit out and relax. At the pool there is about 2 hours of sun during the day. We turned down there timeshare offer and... More

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ElRanchoMzt, Guest Relations Manager at Villas El Rancho Green Resort, responded to this review
3 February 2012

Dear Zurealsoon, Thank you for sharing your comments. We're sorry that you were uncomfortable with the vendors. We have always found them to be friendly and respectful, and we provide our private beach area where they are not allowed to enter so that you can enjoy yourself in peace. I also want to reassure you that we value our regular... More

visits86
Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed 26 January 2012

I stayed here with family and friends and is the most wonderful place to spent time.... Neatness place ever with the most relaxing atmosphere by the beach!!!!!!!!!!!!!!!!! I really highly recommed this place to everyone that vistits Mexico it is peaceful and have never heard issues about this exciting Hote..... More

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