Now I am not one to complain but this hotel is one I would not recommend. It was an overall poor experience. It was our honeymoon and I made contact with Emporio reservations and we were still given a room with 2 double beds. Also I booked through Iprefer which is suppose to give you a room upgrade. The front... More

My hubby and I stayed at this hotel for four days on our first trip to Mexico. The Private beach was the highlight of the trip and their restaurant right on the beach front was really good. The food ( we only ate breakfast there) was great. The staff was very helpful and nice. The rooms and pools were clean... More

Hotel Emporio is in the "Golden Zone" which is a great area especially if you aren't driving. The staff was AMAZING! They were very friendly and helpful. It's a beautiful and very clean hotel! Although the room was a bit small, we weren't in the room much as we were out on the beach and touring. The beds were comfortable... More

This was our first trip to Mazatlan, and hopefully not our last. Our room was very comfortable, and the staff was wonderful...especially Jesus. He went out of his way to be helpful to us. If we had any questions or concerns about Mazatlan, he would answer all our questions and eased our minds about many things. HE made us so... More

We had a good stay ,all the employees were very helpful and polite,the only part I was not so happy with was the bartenders to slow and not to helpful.Other than that every thing was clean and very peaceful.

Nice staff and big rooms are about all this place has going for it. However, the location is pretty good and it does have an elevator. We arrived on Sunday 11-4 12. which is a slow time of the year. Had great view of the hotel and beach from our nice covered balcony. Kind size bed was comfortable Also had... More

Good Food in restaurant, buffet is excellent; there's live music on weekends & during vacation seasons; very good location, it has access to the beach ann is near mallecon; sometimes service a little bit slow; rooms very confortable, only with basic accessories, all of them have view to the see & pools; it has 2 pools.

We stayed at the Emporio from January 23 - 28, 2012. Our room was on the main floor overlooking the pool and the ocean. It was huge, clean bathroom, and a lovely little kitchenette area. Wi-fi service available in the room or outside. The location is wonderful in that you can walk anywhere from this hotel to any shopping, restaurants,... More

This place was clean, and comfy. It's in a great central area of twon where you don't have to walk far to visit some of the coolest places. The beach was perfect and never too crowded. My biggest complaint is the lack of elevator. I am an athletic person but running up and down those stairs when I needed to... More