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El Cid Marina Beach Hotel


Hotel class 3.5 of 5
Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
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Reviews you can trust

89% Recommend
4.5 of 5 stars 220 reviews
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By trip type
All (220)
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5 of 5 stars
Wahington State
26 Aug 2009
3/3 found this review helpful

Just returned from a week in Mazatlan with my husband. We visit two to three times per year and always enjoy the friendly people of Mazatlan. This time we stayed at the El Cid Marina. When we arrived we asked for a particular room. at first we were told it was not avaible, but before we were all checked in... more

Management response from
CSElCid, General Manager

Dear mazsteph Thank you for posting your review online. I'm glad your stay here was enjoyable. This is a beautiful property …the views are stunning, the grounds are gorgeous, and the rooms are spacious and homey. The staff here takes great pride in the property and in making Kona by the Sea a vacation "home away from home." I will...

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5 of 5 stars
New Jersey
23 Aug 2009 | Trip type: Family
2/2 found this review helpful

We stayed eight days here, and it was our most enjoyable family vacation, ever. The resort is great. The room was spectacular. We overlooked the Pacific ocean and the Marina. The room was meticulously cleaned every day. The pool was great, but the staff there was ever better. They greeted us by name everyday, tollerated and corrected our attempts at... more

Management response from
CSElCid, General Manager

Dear NewJerseyTom Thank you so much for your recent visit to El Cid Marina, and taking the time to share this great feedback. I'm happy that you found our hotel to be relaxing with a helpful staff. Please know that the pool staff you mentioned in your five-star review will be lauded for their efforts. Developing our guest services team...

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5 of 5 stars
Kansas City, Kansas
10 Aug 2009 | Trip type: Family
1/1 found this review helpful

When we got off the plane, there was transportation waiting that was provided by the resort. All of the staff like Guest relations, the bell hops, tour sales, maid service, sales, food and beverage servers at the pool and the bars were excellent, friendly and very very helpful. Most of the staff spoke English fairly well. We stayed in a... more

Management response from
CSElCid, General Manager

Dear Jazz_KC Thank you for sharing your delightful experience. I absolutely enjoyed reading your wonderful feedback. I am proud to read your comments, as they show me you had a wonderful time with us. I find your description of our hotel very pleasurable to read and I enjoyed reading your advice for future guests of El Cid Marina. To make...

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4 of 5 stars
Kingwood, TX
6 Aug 2009 | Trip type: Couples
1/1 found this review helpful

I was given the opportunity to utilize a friend's timeshare with Wyndham Vacation Club and after researching my choices on Tripadvisor.com we chose El Cid Marina. The reviews were nearly perfect and I didn't want any surprises. It was a great week. We arrived and were wisked away by the complimentary transportation at the Mazatlan airport. Our check-in was a... more

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4 of 5 stars
Houston,TX
4 Aug 2009 | Trip type: Couples

We stayed in a one bedroom suite.The room was fairly updated and clean. Older Tv's and not alot of channel choices. No bathtub (shower only) No in room coffee maker either.The only issue we had with the room is that any dishes left in the sink of the kitchenette never got washed by the cleaning staff. They also did not... more

Management response from
CSElCid, General Manager

Dear tigesc Thank you for taking the time to write a review on TripAdvisor. It is through guest feedback that we assess the standard of our service, and therefore amend it, so as to meet and exceed guest expectations. I will share the wonderful feedback you had for Miguel, Jose and Bruno. They are a true asset to the hotel...

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5 of 5 stars
Yacolt washington
3 Aug 2009 | Trip type: Family

I have nothing but wonderful things to say about our stay. I depended on this site quite a bit since this was our 1st time to MZt, I was not disapointed or surprised of the glowing reviews of this hotel. We were greated like family and friends the entire time there. Granted there are timeshare requests but it is out... more

Management response from
CSElCid, General Manager

Dear lowrytoobusy2 Thank you for taking time to provide us with such wonderful feedback. We are very pleased to hear your stay with us was enjoyable and that you loved our pools. At El Cid we strive to deliver personal and instinctive service and we are more than happy to hear you experienced that while at our hotel. We truly...

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5 of 5 stars
St. Louis, MO
24 Jul 2009 | Trip type: Family

Our family of 8 was greeted like long lost friends. Check in was expedited by Rogelio, who took care of all the details. We were well taken care of by the great bellboys Avi and Jose who both looked after us all week. But it was our housekeeper Olivia who really made our vacation. She is a real sweetheart! Our... more

Management response from
CSElCid, General Manager

Dear chrisscookie Thanks for such a thorough review! All your info will really be handy for future guests. We are so glad that our accommodations, reception room and staff met your expectations, and that your stay was problem free! I am so glad the team made you feel so good with us, they are the key of our hotel and...

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5 of 5 stars
Northern California
17 Jul 2009 | Trip type: Couples

I exchanged a week at my timeshare in Puerto Vallarta to try El Cid Marina in Mazatlan - and I was not disappointed. In fact I liked it so much I have booked a 3 bedroom presidential suite for Jan 2010 with other members of my family. While there we checked out the other El Cid resorts and are glad... more

Management response from
CSElCid, General Manager

Dear dbregman Thank you for taking the time to upload your comments onto this website. We do value your feedback and check this site regularly and respond. We try every day to keep our guests happy and our property in excellent condition. We will ensure that we pass your comments onto all the staff and continue to make improvements to...

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4 of 5 stars
dayton ohio
17 Jul 2009 | Trip type: Family

My husband and I and my two teens, 13 and 15 year olds, just got back and had a great time. This was our first visit to mzt, and we loved it. We enjoyed our stay at the El Cid Marina. Check in was hectic with many new vacationers, but all went smoothly. Had only one timeshare pusher, but said... more

Management response from
CSElCid, General Manager

Dear otisdawg Thank you for the review! We are so glad that you enjoyed your stay (and that the teens had a good time!). We truly appreciate the time you took to let us know about your stay and enjoyed your kind words! I am pleased that you found the hotel clean, comfortable and the staff accommodating. Thank you for...

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5 of 5 stars
British Columbia, Canada
7 Jul 2009 | Trip type: Couples
1/1 found this review helpful

This hotel is one of 3 that operate under the El Cid umbrella. It is right on the ocean and has it's own marina. We did not use the all-inclusive option, and found the kitchen unit to be just right for vacation cooking. It had sufficient dishes, cookware and silverware, as well as a small cooktop (no oven), refrigerator and... more

Management response from
CSElCid, General Manager

Dear MotherTrucker041 Greetings from Mazatlan and thank you for your kind comments. Its refreshing to read your words and to know you had an uplifting experience at the hotel. I am thrilled to hear that you enjoyed your stay at our amenities and I'm very pleased that you enjoyed the position of our hotel, right on the harbor’s edge. Our...

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El Cid Marina Beach Hotel Also Known As

  • Hotel Marina El Cid
  • El Cid Marina Beach Resort
  • El Cid Mazatlan
  • Marina El Cid Hotel
  • El Cid Mazatlan Mexico
  • El Cid Marina Beach
  • El Cid Marina Mazatlan
  • Mazatlan El Cid
  • Hotel El Cid Marina Beach
Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico