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El Cid Marina Beach Hotel


Hotel class 3.5 of 5
Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico
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Reviews you can trust

89% Recommend
4.5 of 5 stars 219 reviews
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By trip type
All (219)
[ Date ] [ Rating ]
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5 of 5 stars
Colorado
18 Nov 2009 | Trip type: Family New

El Cid Marina is one of our favorite places to visit! The hotel is great and the staff are like family. Rene, Juan, Fidel, Francisco and Jorge were our fabulous waiters/servers at El Cid and Cindy and Alejandro with the Activities Department made our stay great! Our caddy, Luis at the El Cid Country Club makes us laugh and makes... more

Management response from
CSElCid, General Manager

Dear DoubleBRanch Many thanks for your exceptionally kind review; it was fantastic to read that during your stay you found the hotel provided excellent service. I was really enthused by your feedback and have passed it onto my team. Reviews by Trip Advisor members are a vital form of feedback to ensure that as a hotel we consistently deliver exceptional...

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3 of 5 stars
Fort McMurray,AB
6 Nov 2009 | Trip type: Couples

To set the stage, we have another time share in another state. So the deal was in my opinion - El Sid would sell our time share and we would buy the El Sid time share and they would give us $9000.00 in the difference. Sounds like a good deal. (TOO GOOD TO BE TRUE) We understood a conditional offer... more

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5 of 5 stars
SAN QUENTIN
23 Oct 2009 | Trip type: Friends getaway

We exchanged our timeshare to stay at the Marina. We were in a 3 bedroom presidential suite. We had a view of the marina and the ocean. Jose from the bell hop and Raul were outstanding. We went inclusive for 4 of the days we were there the food was ok. Other than that all the staff were great the... more

Management response from
CSElCid, General Manager

Dear crazenykr Thank you for choosing El Cid Marina Beach Hotel during your visit to Mazatlan. Your good comments about our facilities have been noticed with pride. We wish to emphasize, that the quality of services given to our customers is a characteristic of the El Cid Resorts, and this is, of course, your satisfaction and well being. I look...

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4 of 5 stars
Arizona
16 Oct 2009 | Trip type: Family

The three of us checked in on Sat. We had a beautiful room with 3 bathrooms on the first floor overlooking the ocean and entrance to the harbor. Internet problem but Armondo worked on it tell he got it to work. If internet is really important, make sure it works before you unpack. They offered to move us but the... more

Management response from
CSElCid, General Manager

Dear marybna Along with my team, I sincerely appreciate your positive comments and am delighted that you enjoyed your stay. Your kind recognition of our colleagues is greatly appreciated and very warmly received. I take much pleasure in recognizing our team members for their genuine care and attention towards ensuring your stay is exceptional in every way. I am very...

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4 of 5 stars
Scottsdale, Arizona
15 Oct 2009 | Trip type: Couples

We stayed four nights, using the basic all inclusive package. We had a one-bedroom suite, with a nice view of the boats and the marina. The resort provided a lock for the in-room safe for free, so we used it, but I felt the facility was very safe. Good location, took about 20-25 minutes to get there from the airport,... more

Management response from
CSElCid, General Manager

Dear Caroline2650 Thank you very much for your comments. We are grateful about your kind remarks in regards to our hotel. We do appreciate that you pointed out the good things you enjoyed as well the things that you felt needed work. We are sorry to hear that you left with the impression that there were few amenities to keep...

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5 of 5 stars
BC
23 Sep 2009 | Trip type: Solo travel
1/2 found this review helpful

I am very remiss in not writing this review sooner. I spent 3 delightful weeks at EL Cid Marina last year. I had previously stayed 3 times at the El Moro tower and was pleased but this was so much better. The resort is smaller and less harried than El Moro but there is a very convenient shuttle that is... more

Management response from
CSElCid, General Manager

Dear happyMexicotraveller Let me thank you for your review! Every guest comment is of great importance for us because we do our best to provide high service and we are constantly improving it to make your stay comfortable and unforgettable! It was a pleasure to note how much you enjoyed staying with us, and we would like to take this...

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3 of 5 stars
Eureka, CA
22 Sep 2009
1/2 found this review helpful

July 4th, 2009 Wow!!! Don't go in the summertime!!! It was miserably humid and hot!!! I think I would have enjoyed the trip better if it had not been about 120 degrees (given the humidity factor). We stayed at El Cid Marina. I think we got the best El Cid of the four in Matzalan. It is a little out... more

Management response from
CSElCid, General Manager

Dear deannarino Thank you for choosing the El Cid Marina Beach Hotel for your recent stay. Thank you for your comments about our rooms, pools and our grounds. I was happy to see that you were able to enjoy them and that our staff was excellent. We agree our staff members are our biggest asset and by offering outstanding customer...

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2 of 5 stars
Michigan
16 Sep 2009 | Trip type: Couples
1/1 found this review helpful

We visited Mazatlan back in April 2009, we stayed in el cid Marina Resort, we liked the resort and people from Mazatlan are wonderful, But stay away of the SALES MEETINGS! Their agents, are people with very low sales ethics who are there just to squeeze the money out of you. We were deceived by J. Henderson and Fernando Gonzalez.... more

Management response from
CSElCid, General Manager

Dear D_paver Thank you for sharing your feedback. I was disappointed to learn your experience was not as pleasant as that of most of our guests. Please accept my most sincere apologies for the manner you felt you were treated during your stay. As I am sure you read in previous reviews, we have a tremendous reputation for warm, friendly...

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5 of 5 stars
Seattle
8 Sep 2009 | Trip type: Friends getaway
3/3 found this review helpful

I just got back from here, my best friend got married there on 09/05/09. This place was awesome. We did the all inclusive elite - imagine eating lobster every day and drinking as many margaritas as you can! The staff there was amazing, especially Raul who works as a server at the larger pool. He was so kind and always... more

Management response from
CSElCid, General Manager

Dear CassL Thank you kindly for taking the time to share such complimentary remarks! I am delighted that you had such an enjoyable experience during your stay with us in Mazatlan. We have been very flattered by your comments and glad to read that our Hotel services met your expectations. The staff and I truly appreciate them! It is great...

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5 of 5 stars
Wahington State
26 Aug 2009
3/3 found this review helpful

Just returned from a week in Mazatlan with my husband. We visit two to three times per year and always enjoy the friendly people of Mazatlan. This time we stayed at the El Cid Marina. When we arrived we asked for a particular room. at first we were told it was not avaible, but before we were all checked in... more

Management response from
CSElCid, General Manager

Dear mazsteph Thank you for posting your review online. I'm glad your stay here was enjoyable. This is a beautiful property …the views are stunning, the grounds are gorgeous, and the rooms are spacious and homey. The staff here takes great pride in the property and in making Kona by the Sea a vacation "home away from home." I will...

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El Cid Marina Beach Hotel Also Known As

  • Hotel Marina El Cid
  • El Cid Marina Beach Resort
  • El Cid Mazatlan
  • Marina El Cid Hotel
  • El Cid Mazatlan Mexico
  • El Cid Marina Beach
  • El Cid Marina Mazatlan
  • Mazatlan El Cid
  • Hotel El Cid Marina Beach
Address: Av. Camaron Sabalo s/n, Mazatlan 82110, Mexico