I've had a chance to visit many properties around the world and was quite pleased with this place. It has an interesting history - one of the staff told me about how this started as the FIRST beach resort in Mazatlan. Today, it's still a very quiet and meticulously clean hotel. I know the food tastes great at their beachside...
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Dear valued guest; (LAcyclist)
I am writing in response to your recent comment on Tripadvisor, I would like to begin by thanking you for visiting my home town and my family’s business. It is always great to hear positive feedback about our Hotel and that our family of staff where able to provide you with memorable service. I would invite...
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My husband and I have been staying at the "Playa" for years and just returned. We asked and received a room upgrade with a wonderful wrap around patio so we could enjoy the sun and shade all day. The room was very clean as usual but the amenities we have enjoyed in the past were not consistent to what type...
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Dear guest, (VegasGal55_10),
I am writing in response to a comment that you submitted to TripAdvisor, I would like to begin by thanking you for your continued loyalty to our hotel, kind words and continued travel to visit our beloved Mazatlan. As well I would like to thank you for pointing out issues with consistency, we very much value the...
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My wife and I have been staying at the Playa every year since 1983. Our three kids and their families have all been here as well. The staff have always been friendly and helpful, and all speak english well !!
We have visited other hotels with friends who have timeshares and in my opinion, they don't compare to the Playa...
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Dear Vern and Barb,
Thank you so much for taking the time to write such a great comment about our place; as always it was great seeing you, I must say I did not receive your list of recommendations this year and they where sorely missed. We look forward to seeing you again next year and we hope you guys...
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I have been staying at Hotel Playa Mazatlan for over 60 years, my parents took me there when I was 12 or 13 years old. It was small thenonly 25 or 30 rooms and very inexpensive and included all 3 meals. An aside; as I write this review it is 11:11am on 11/11/11. WOW Anyway back to Playa...Senior George, the...
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Dear guest (Mickey S)
I am writing in response to your posting in regards to your lifetime of travel to my families resort. It is always a pleasure to hear from our loyal guests, especially when it’s a family with multiple generations of travel here. I can not being to appreciate enough for your continued loyalty and kind words, it...
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I have stayed here on trips several times and am never dissapointed. It is a beautiful traditional hotel. The outdoor hallways can be loud but what do you expect from tile flooring. It echoes..... Also, very family friendly. Would not hesitate to bring my family here.
Always my first choice when in Mazatlan.
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Dear guest (gatorgal78),
I would like to personally thank you for your years of loyalty and continued commitment to our resort, it is always refreshing to see positive comments, thank you so much for taking the time to post about us and please do not hesitate to call directly if I can be of service on your next stay.
Sincerely,...
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My husband and I (in late 60's) together with another couple stayed at the Playa Mazatlan for one week in Oct. 2010 . We had a really good room at the quiet end of the complex with our rooms almost right on the beach. Having stayed there about 4 years prior to this we knew what to expect at the...
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Dear Guest, (SuzVic)
I am writing in the hopes of thanking you for taking the time to post a comment about your stay, I always enjoy having the opportunity to learn from our guest about areas that might require improvements and areas in which we are excelling; I am not surprised that one our waiters might have recognized you, this...
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We have been staying at Hotel Playa Mazatlan for nine years now. It is grrreat! The staff is awesome, the food is very good and reasonable, the dancing and entertainment in the open air ballroom is super fun. The sincere staff are willing to please. We would NEVER think of staying anywhere else. The beach is beautiful, our room is...
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Reviewed 25 January 2012
Dear guest....
Hey ladies, thank you so much for your kind words, you are so nice... we love having you and having you guys celebrate your mother’s life with us, I am in continuous contact with Deb and it is always great to hear that life is good and getting better, we can’t wait to have you come visit us...
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Hotel Playa Mazatlan RM# 353 &128
Well my stay at the Hotel Playa Mazatlan was not great… I was there on business with a co-worker and LOUDNESS is all I can HEAR. I would highly recommend that you don’t go apparently during the month on July is when all the Mexican Nationals take their yearly vacation which is fine and...
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Dear guest; (planedrs)
I would like to begin by thanking you for posting a comment about your stay in our Hotel; we very much appreciate having the opportunity to hear directly from our guests about areas that could e improved upon. As a member of the Family of owners and management staff I can assure that all comments are read...
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We,ll always stay at the Playa most wonderful people , great food so willing to help, beautiful sunset,s our third time staying there clean, good food no place like it. D&M Rae-Arthur
British Columbia, Canada
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Dear Mr. and Mrs. Rae-Arthur (mariah009),
I would like to begin by thanking you for taking the time to provide such a positive comment on TtripAdvisor, it is always the best day to start my day. I would as well like to thank you for your continued loyalty to our resort, as a member of the family owners and management...
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Very friendly and clean hotel. Relaxing beach front and service. First night had an enebriated and loud group below our garden view room (3 AM we are not early birds but please) called front desk and they were shut down immediately. Changed to ocean view room for view. Very nice and will stay there again but just make sure not...
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Dear Guest,
First let me begin by thanking you for making the long trip from Europe, I am sure it was not easy getting over the jetlag. As well thank you for taking the time to write a comment about our hotel. It is through our clients that we are better able to serve and make corrections when needed.
I...
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