we stayed in a privately owned villa on tesoro property.......buildings are old,pool in terrible shape and the uniformed "fun police" made having a good time difficult the food was just ok , but we only ate there twice as we cooked in our villa or ate out mostly.....one highlight was alex's beer planet bar 2 blocks off the main drag... more

When we arrived at check-in, they said our reservation had been cancelled and they had no room. After much whispering amongst the very young staff behind the counter, they found us a room. It was disgusting - dreary, old and very musty (I never took my shoes off). The dead-bolt lock did not work and we felt very unsafe. We... more

Very friendly staff asked for and received an upgraded room for a small fee.Would go again in a` minute. For the people that are complaining, remember the price-want 5 star-pay for 5 star more

Check in smooth, helpful gentleman at front desk, got ocean view room. At resort, food was more taste specific to region. We weren't able to swim in ocean very much due to choppy waves, red/black flags. Good place for whale watching, etc. Did not care too much for Sol beer. Walked to downtown Ixtapa, good shopping. We did do charter... more

Tesoro was a wonderful place to stay, the people were so friendly from the time we got there til we left. Lots of activities day and nite. The food was o.k. The breakfast was the best, we usually ate the evening meal out. Rooms were clean and cleaned daily and fridges stocked daily with water and pop. We even got... more

Firstly the architecture of the Tesoro Hotel gives one a feeling of grandeur the moment you arrive and drive up their stately entrance. The hotel staff made us feel welcome the moment we arrived. Check-in was quick and efficient. The use of English was good by most of the staff which added to our comfort and confidence. Special mention is... more

Hotel in general was clean. Uncomfortable chairs in lobby and staff was not as friendly as we've seen elsewhere. There were not enough lounge chairs and they were in poor condition. You shouldn't have to get up at 5 a.m. to put your towel on a chair to reserve it for the day! We're on holidays! Even then, most of... more

i went with my family and there was something for everyone to enjoy the evening shows were good and the staff seems to work really hard in them! activities at the pool was good aswell it included water polo, vollyball,water aerobics, tequila vollyball and more. rooms were big and kept very clean fresh towels everyday all rooms had AC, TV... more

Excellent location in the middle of the bay.You have to remember it is a 3 star hotel with excellent,friendly staff.with very good service.The food was actually very good also with two al a carte restaurant,s.We thought the nightly entertainment at 8:30p.m. was was very good.We had a great 4th floor view of the sunset.I will admit the room,s were basic... more