My family and I stayed at this hotel the second week of August 2006. We arrived at 10pm and the receptionist refused to send up someone to install a crib for my 8 month old nephew. He was forced to sleep in an adult bed on our first night there. Secondly, the AC in my room had a leak. They... more

If you're going for the food, I must say I didn't have a bad meal there. A little spicey at times, but the same goes for all the food we had elsewhere, except of course the delicious, fresh, sweet as sugar fruit. The room was ok. I liked the firm mattress, my wife didn't. There was a constant musty, basement... more

We enjoyed the aspect of spring break, because it was a place to pass out. The toilet overflowed, the shower curtain fell, and the ceiling in the hallway fell down! It wasn't the best hotel, but it made for some awesome stories! more

Ok, first, If you check the forums, I've said the same thing, but a small note. These are NOT Las Vegas, Chicago, or NY, or Paris Hotels. They are not gonna be extravagently decorated and every nook and crannie spotless. Be realistic and get over it. As far as the Playa goes, I LOVED THIS HOTEL. It is a great... more

We have been staying at the Playa Suites for over 10 years. Was very surprised this year with some of the renovations that have been done since last year. The new entrance is very unattractive and difficult if you have a problem walking. The restuarant has new furniture although plastic. The restuarant staff is still very friendly, especially Fillipe who... more

I went to Playa Suites for my spring break, which my travel agent told me that there would be young people at the resort. Boy was she wrong, my girlfriend and I were the only ones that were in our 20's. The age literally started at 50+ and ALL Italian. Since they were all Italian, we had pasta all 8... more

Well, I don't even know where to start with this 1 star hotel. Let me note that I have traveled multiple times with buddies to Carribean and Mexico, however I might say that this has to be one of the worst hotels I have ever been too. When you arrive please do not expect a lobby or nice entrance, because... more

I have traveled extensively and can confidently say that the Playa Suites in Acapulco is the worst hotel in which I have ever stayed. My list of complaints is extensive, so I will focus on the most egregious highlights of my stay. When we arrived, we were given a room that was completely different from the rest of the rooms... more

I just returned on January 11 from the Playa Suites, I will admit the rooms are very spacious and kept reasonably clean.(smelled musty) However, as far as service, this hotel needs great improvement. The staff either did not speak english (some selectively understood), or were short, abrupt and generally not willing to help.This from the administrative staff is appalling!! Everyday... more