The Grand Mayan was an excellent place to visit. The staff was couteous and helpful. Other posts have noted a hierarchy, as far as getting rooms, is true the sea garden and most of mayan palace was closed and everyone was place in the Grand Mayan tower. They were going to put us golf course side until the desk manager... more

This summer was our 2nd time at the Grand Mayan. It's mainly a timeshare. The 1st time we rented through someone at vrbo.com. This time, my brother-in-law in Mexico knew someone who was a member. It is a breathtaking resort with lots of fun stuff to do. The pools are great. The aquapark with water slides and a lazy river... more

October is the off season and a great time to go. We were suppose to be staying at Sea Gardens, but they upgraded us to the Grand Mayan. The room was beautiful, very clean with a hot tub on the balcony. When we got there, they checked us into a room that was not yet cleaned. The staff was very... more

We exchanged a week from our timeshare (Intrawest) for a week here. It is just beautiful! From the moment we walked through the main doors we were in heaven. The grounds and pools are just amazing. The restaurants were very good as was the service throughout the resort. We also went to a dinner show that was a lot of... more

We just left this lovely place on Sept.5th. I was surprised to see that there were very few people from the US or Canada there. This resort is so beautiful. The grounds are kept so lovely and the pool is just awsome. It is right on the beach so the sunset are spectacular. Our room was great. So spacious and... more

We traveled to Acapulco and stayed at the beautiful Grand Mayan. The best and smartest thing we did was contact Benjamin Alarcon in advance and had him pick us up at the Airport. We decided that prior to arranging any tours with him we would check him out first. Let me tell you, he is a delite, speaks fluent english... more

This was my first time at a 5 star hotel and man was it Grand. They treated my 74 year old Mother like a priceless gem. She's small, white haired, big blues eyes and hearings on booth ears. They loved to see her smile and learned quickly what she liked. Her coffee strong and her tea weak. Her back to... more

10 floor ocean view, doesn't get better than that. We own at the GM but it was our first time at the GM ACA. Researched the TA site for a taxi/tour guide to hire and picked Sebastian and was very pleased with him. His English is very good and he responded to our initial inquiry with the best prices and... more

If you want to have fun along with your family; then this is the place to be! We never thought we would have so much fun during this trip mostly because the weather outlook didn’t look to good. Since they say September is the rainy season and all. The Grand Mayan is the most beautiful Resort we have ever been... more