We just returned from 2 weeks at The Grand Mayan in Acapulco. It was our 8th trip there and despite the rumors, we felt totaly SAFE in the city. The people are friendly and thankful to see tourists. The tourist trade has dropped terribly tdue to news reports in the States of violence. We walked the main streets of the... More

The resort here is awesome. My wife and I went the week of the new year and the weather was perfect and there was plenty of beach and resort space to rest and relax. The resort staff was very hospitable and even invited all the guests to little celebration for the Day of the 3 Kings/Magi with breads, chocolate milk... More

The grand mayan Acapulco is great! Good location and the pools incredible adults and kids will have a great time there. The room was perfect, we got the master suite which is two rooms, kitchen and living room. If you are a little scare about going into town I should say first that you shouldn't. We stayed at the complex... More

Our "Angel" Angel Flores (Yellow Cab) is always there to great us at the airport! Sadly we have to say so long each time we come home at the airport! It makes me sad that so many people are not coming to Acapulco right now - I have always felt safe and now they have a bigger security showing to... More

This Grand Mayan and the Mayan Palace uphold the high standards we first experienced at the Grand Mayan and Mayan Palace in Nuevo Vallarta. From beginning to end we had a wonderful vacation (my 60th birthday present--18 Jan). What stands out as a highlight is the city tour we took with Ismael Silva. He took us to so many places,... More

We have been Grand Mayan owners since 2005 and each property has been wonderful. Our salesman Henry was outstanding and we upgraded to the Grand Bliss. He introduced us to Ricardo Alvarez, who took us for a tour of the city, brought us to and from the restaurants and was there on saturday morning to take us to the airport.... More

Grand Mayan Acapulco got us swiftly into our room even though we arrived late at night. Grand Mayan rooms are furnished very much the same everywhere, and we expect good quality and cleanliness. Acapulco was the same. The breakfast buffet is what attracted us to the Mayan Resorts in the first place years ago, and this one lived up to... More

During our stay atthe Grand Mayan we had the pleasure of hiring Sebastian Hernandez Ricardo as our driver. He took us to wonderful rstaut=rants and the tour of the city was well done. I would highly recommend him for your excursions outside the hotel; he is reasonable , friendly and a good person. More

The resort is phenomenal. My family and I stayed for 2 weeks. The language barrier sometes caused problems and when I arrived there was no shuttle to pick me up as arranged. It Roberto Alarcon was at the airport to pick up some other travelers and graciously offered to give me a ride as well. I felt very welcomed and... More