Great place to stay, clean, friendly and helpful staff!! More

We arrived after a cruise to be greeted by the hotel clerk who tried to say we did not have an inclusive stay. WRONG! It said so in English and Spanish. He merely was trying to get more money out of us. The first thing we saw when we entered our room: 1.5" dead cockroach on the floor. The beds... More

Avalon Excalibur is a nice hotel, actually the first hotel on the well known Zona Dorada area. It is a good hotel but nothing fancy, nor expensive and luxury. There is a relatively small pool usually fool with childrens, depending on the time of year. There is also a smaller pool for adults from where you can admire the Acapulco... More

I spent just 3 days at this beach resort through an all inclusive package and globally I can say this is a good option for young single travelers or couples. Facilities are rather old and sometimes waiting for the lift can take lots of time, rooms are old fashioned, but you can get good views of the bay from there.... More

We booked a last minute 4th of July trip to Acapulco and booked using Expedia. The Hotel was the Avalon Excalibur Acapulco. It was rated 3 stars by Expedia. We paid an extra $400 dollars to have it be an All Inclusive package, but when we arrived at the hotel we found out that their All Inclusive is only partially... More

An excellent hotel to stay and right on a wonderful beach. Very clean and the staff were so helpful and willing to help with any question you may have. Restaurant has excellent food and easy to walk to various small shopping stores. Many families stay with children. Would certainly be going again. More

This hotel is very old. We were there as a Interval International timeshare and had a 1 bedroom suite. Very very dated furniture. Bed was like sleeping on the floor, very hard. Sofa was so old you couldn't sit on it. TV channels were in Spanish, very little English. Most of the help in the hotel and restaurant did not... More

alot of neg.reviews,the us goverment said stay away,we went anyway and sure am glad we did.security at the hotel was remarkable.never did we feel like we werent safe.the hotel staff were very friendly and helpful.most spoke english as well.the waiters and bartenders were always helpful.sit by the pool and they greet you and ask what you would like to eat... More

i stayed at this hotel for about a week and the experience was terrible. First i came to an agency to book my hotel and i paid everything in cash. When we got to the hotel the recepcionist said that the agency hadnt paid yet and wanted an advance for the room. after we spoke with the agency the problem... More