I was in the fiesta inn the first 4 days , was very nice , but kind of quiet for my nephew, i did the stupid mistake to move to the crowne plaza, thinking that he was going to have more fun, but well the room was clean , but all the linens were old with holes, stains in sheets... more

I read many of the reviews for the Crown Plaza Acapulco before our trip in February. I was anticipating the absolute worst. I was pleasantly surprised. The hotel was fine. Even better than fine. Every room in the place has an absolutely gorgeous view of both the beach, city, and mountains. The beach in front of the hotel is probably... more

I was there the same time as the last two reviewers and certainly noticed the special group there for the week end, but didn't experience their problems. A busy hotel means the elevators are slower and the staff is running like crazy. We saw that for sure, same as any hotel with a convention at it. We tipped the way... more

My husband and I spent a week here, the hotel is clean and the staff were very nice at first. When the Mexican Conventioners arrived the rest of us were ignored. We were unable to even get coffee in the morning because the staff were busy catering to the conventioners who were rude and crude. Also could not even get... more

This was my fist vacation in 14 teen yrs.The hotel was nice the food was like hospital food. When we arrived no one helped us with our lougage and we had to drag it up the hill and to the desk. This Hotel is unde new management and frrom speaking to other guest this hotel has gone down in the... more

I spent about 10 days with my family last summer and we all enjoyed our stay. Rooms are simple, but spacious and nice. Personnel is very helpful and a special thank must go to Mr. Pedro Cano, the Director de Relaciones Publicas who gave us all kind of suggestions and help so to get the best from our vacation in... more

This property has an incredible location with outstanding views of the Acapulco bay. Have you ever gone to a restaurant that has great food but can't seem to get anything else right? They do so many little things that annoy you that you don't go back. That is this hotel. We got a junior suite on the 23rd floor and... more

We stayed from Dec 12 till Dec 15 4days 3 nights at a Double ocean view suite for 5 ppl on the 18th floor this time, it's a much bigger room than the standard ocean view, has two balconies, double sofabed , instead of a regular TV as in standard, there's a 27" LCD and the difference in price is... more

I stayed at the Crowne Plaza in January 2007. Lets make it simple: Plus side : - Higher you are in the hotel better is the view and all the rooms have a view - Night life of Acapulco is great (but there is almost none at the hotel) - Lots of great pools and they are really warm. -... more