We treated ourselves here and for a reasonable price got a decent stay. 2 nights of R&R. Very commercial - flashed a loyalty card on check in and one room upgraded to a suite .....large balcony and 'sitting' room with a sofa. Other room comfortable twin as requested. Room facilities OK, though we struggled to get the bath to switch... More

The resort was very nice and clean The staff was nice but some have limited English The buffet was, well buffet, after a week I was done. The a la cart, Italian, was wonderful. The Mexican restaurant wasn't open when we were there. More

Check in experience was a breeze, until we got into our room. We had originally booked a King Jr. Suite and found out our room was reserved with a double bed. My confirmation through the travel agency stated King Jr Suite, which was not honored. The hotel manager insisted I contact the travel agency and have them pay the difference,... More

Location is GREAT - walking distance to many shopping/dining choices; cabs right out front; hotel staff do not all speak/understand English; concierge offers no services/very little info; travel agency across the street is okay. Pool bar is nice, reasonable prices. Cannot beat the $65/night + tax rate. More

First let me say I selected the breakfast include package. I never saw an offer for all-inclusive package. I was advised on check-in that it was on the web site. I just looked at their own web site and still do not see the all-inclusive package. If it is there it is not easy to find. The hotel is beautiful... More

We were a group of 4 staying At CP from feb. 21 - 29th. Traveled with sunwing and it seemed incredible long flight and wait around the 2 airports - was dead by the time we arrived at hotel around 10ish. Check in was fairly quick however there was a extremely loud band playing in lobby that along with slight... More

We were at the Crown Plaza Acapulco February 14-21 and travelled with Sunwing vacations. The flight was a little delayed, but all in all…a typical Sunwing flight. We arrived at the hotel late at night and check in was a breeze. The hotel kept one of the restaurants open past its usual closing time so that we could have something... More

We stayed at the crowne plaza for one week, February 14th -21 , the hotel was very well kept, our room was very clean and service was excellent.......................an excellent place to spend a week or two with your family.....private beach with security 24/7 the staff was very friendly and accommodating .. Miguel the pool instructor was friendly and professional he... More

We stayed 18 nights on this go round.(Jan29/12-Feb.16/12) Again not dissappointed. From the front desk check-in to the check-out everything was great. Except for the weekends it was fairly quiet.(BAD PRESS) The city itself seemed to be a lot quieter.(Less visible tourist from Canada & U.S.) I have to agree with the forums on Acapulco on this site. The people... More