We have been traveling to Acapulco for the last 42 years. We have spent the last 39 years at the Grand Hotel formerly the Hyatt. The people are wonderful. The service is great. The rooms and suites are lovely. The Pescador Restaurant is not only beautiful but the food is great. The hotel treats us as family. We started out... More

I had the most amazing wedding here, was a dream came true. The view of the beautiful acapulco bay at night was breathtaking.We stayed for 7 nights, and seriously, our breakfast and drinks were delicious. Everyday I'm still have cravings of the seafood soup in the Pescador Restaurant. The rooms are nice, cleans and they have an amazing view of... More

We were taken here on a work trip, so I can't really comment on price. Nevertheless, the hotel is in a good location on the beach, just across the road from the Wal Mart and Alebrije nightclub. I really enjoyed the food. We were served a buffet, and there was good fish and vegetables. The pool is lovely, and the... More

Dirty, ratty, pucky! Just look at the pictures. The TV was a tiny old model that we couldn't get some channels on (which was particularly annoying since I had taken some days off specifically to watch an event on ESPN). The chambermaid just kept bringing in remote after remote and laughing when they didn't work either. She finally called maintenance,... More

We we stayed here specifically for the all inclusive plan. It was not all all inclusive and we had to eat out almost every night. Positives Rooms were big and nice, very updated The morning breakfast buffet was very comparable to other hotels Good weather and no rain or bugs in April Negatives Beach was discusting and locals were allowed... More

This is an ex-good hotel, it looks big and old located on the traditional side of Acapulco. My room was one of the renovated ones, it was a spacious very good room and included breakfast. Breakfast was fantastic, the guy preparing the omelets is a show on itself, and one of the best I ever tried...coffee is awesome. I did... More

The hotel is old, and during our stay, some of the lower floors were being remodeled. However, we managed to stay on the 20th floor, which had already been remodeled and the new rooms are fabulous with an awesome view towards the bay. The staff at the hotel was kind and helpful. As for the food, expect it to be... More

The hotel is old and looks out of date, I haddn't seen a TV that old since like 1990. You need to request the control so that they send it to your room. Several times I got back at 4 pm and the room still wasn't made. The breakfast is very good, as well as lunch on the menu, but... More

It was excellent! I had a Grand room, with a view towards Las Brisas and the left side of Acapulco bay. The staff was great, pools were nice, and the breakfast buffet was very good. Location is very good. Will return there often.