excelent service an food...good breakfast and clean rooms More

Pros: Staff was extremely friendly, helpful, and accommodating. Cab drivers were awesome. They don't have a car service, but they have tourist taxis that hang out at the hotel. They charge a bit more, but are well worth it. Food was awesome, but also on the cons list for price. Location was a 10-15 minute cab ride from everything. Cons:... More

As always is a pleasure to be in this hotel. It is the first review i write regarding this hotel but believe me, every time I've been here the stay is great. Service in general its great, check in is really fast (better to have Priority Club card), rooms are big enough with 2 doors so you can rest without... More

This hotel continues to provide everything you need for a safe comfortable stay. They now have a free internet option (a little slower speed). It was good for emails. Restaurant staff was very good. Security in Monterrey is a concern and there is security evident in the lobby area. They seem to be very attentive to security needs. One night,... More

Only a good room with big beds and confortable, but the service, Especially in the restaurant, is Deplorable !!! This hotel is over quoted, try a othet one for this range of rate. More

Excellent all-around! Excellent location, across from the airport Excellent real estate, just opened Excellent reaturant (and break-fast) Excellent business center Excellent shuttle service!!! More

If you have business / meetings in Monterrey this hotel probably works. it seems to be well situated and in a good location to most business areas of the city. not a good tourist hotel. but it also has a steep price tag for what you get and the service you receive. More

The Crowne Plaza is a nice hotel with good rooms. They still have not updated the rooms, but, they are still comfortable. There are 2 doors in each room to help block the noise from the band that plays in the lobby. There seemed to be good security there. The restaurant is good but very expensive for Mexico. More

I thought this was a well-run hotel, nice and safe. I liked the location and the service. Monterrey is undergoing the same evolution that big Americans cities are going through; that is, the well-to-do and business are deserting downtown and moving to the suburbs, which is too bad. This hotel is in downtown and close to good areas like the... More