My wife and I went there a few months ago. We THOROUGHLY enjoyed ourselves!! We rented a room with a Jacuzzi and both had a great time using it throughout our stay. We also liked the room's corner location.
Moreover, the staff was wonderful! First, the front desk clerks were friendly and answered my questions when I placed the reservation....
More
The heater was broke, the size of soap and shampoo r like two tylenols, no room service, Dirty carpets! only one towel-dont ask for more you would never get them. I asked for internet and they give me the password but they disconected the router beacuse was to late (11-45pm). When you brush teeth or shower be ready to do...
More
We needed an inexpensive room for the night because friends of ours had moved from Mexico City to a ocean view home on the hill a short distance from this Hotel. Since they did not have all the rooms furnished we were recommended this hotel and we did not see any really bad reviews in trip advisor it looked like...
More
Went and stayed there with my girlfriend. The hotel was very clean, safe and comfortable. The hotel is near the beach and shopping centers. Good restaurants near by all within walking distances to the: beach, shopping and fine cuisine. Staff is very good and helpful. All is a plus the only negative are the rooms are plain. They have no...
More
Dear guest, thank you for your comments we'll take in consideration your observations to make of our rooms and services better.
More
The carpet, although old, is dirty. I stayed with my husband and our children, 12, 10 and 2 years of age. We had the youngest run around in her socks or bare feet and had to keep on washing them. The balcony is not washed or mopped down. Location, price, and service is exccelent with that exception.
More
Dear guest, we appreciatte all information thats given in order to better our service, we have established a carpet washing program in order to avoid this issue, and we are putting efforts in all detailing in our Rooms, thanks again for your comment .
More
We were checking out places for people to stay for my wedding coming up. The regular rooms arent fancy by any means, but for the price not bad. The staff is VERY NICE, and everything was really CLEAN. The carpet and furnishings are Not new, nor fancy, kind of like an Old Ramada or something...but the bed was pretty comfy...
More
Dear guest the following is to thank you for your previous review and make Hacienda del Mar an option for your trips.
Best regards.
Marco A Ordóñez
More
I stayed here twice overnight and both times I was very comfortable. This was my first overnight stay in Mexico. The staff spoke fluent English. Free bottles of water at the desk by request. The hotel was totally enclosed by cement walls except at the one entrance to the courtyard and front desk. Clean rooms. I am going back for...
More
i would like to recommend this hotel, i just spent 3 days at this hotel and it was great. Staff was very nice, always ready to attend you, and the staff also help me with my luggage. They brought it down, brought it to my room, and when i was leaving, they helped me put it back up in my...
More
41 Reviews
11 Reviews
20 Reviews
