Despite the request for vegan options for one of us very late in the afternoon, the staff was amazingly helpful and well organised. Dinner was just perfect. The food was exceptionally good and very well presented. The service was friendly, but at the same time unobtrusive. The atmosphere relaxed with many happy customers even on a Monday evening. We are...
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Thank you for your enthusiastic report - we are delighted you enjoyed the vegan menu options, in particular. We like a challenge, as long as we know to expect one! Hope to see you again.
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Stayed here in March 2012, late booking and one of those delightful weekends where it rained constantly. C&C is a restaurant with rooms - really, there's no point in being in the area if you're not a foodie, and the great draw here is the excellent food. Hotel itself is unpretentious, but very comfortable, clean and very much a 'home...
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Thank you so much for your very kind words. We are delighted you 'got' what we are about and enjoyed all the things we think are important, e.g. comfortable bed, good food etc. And, I have to say, I am particularly pleased/relieved/happy that you twice use the word 'unpretentious'. Thank you very much.
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My wife myself and our small dog recently spent 4 nights at the Crown and Castle and on the whole the stay at this hotel was very good.
The staff were all very obliging with all our requests fulfilled, I was very impressed with the food although a slightly wider choice may have been nice.
The table allocated for guests...
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Thank you very much for your valuable feedback. I am concerned that a couple of comments might be misleading though, so may I just clarify that we offer all our guests (whatever package they are on) a full a la carte menu each evening, with a choice of 15 starters and main courses from which guests have a free choice....
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A wonderful stay again,the Crown & Castle is one of the best hotels we have ever stayed,great location, lovely helpful staff, beautiful rooms, and wonderful food,can we say more, can't wait to come back.
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I booked this hotel as part of a Christmas treat for my wife. We also took the dog as they assured us in advance the were happy to welcome dogs.
On arrival we were shown to our garden room, the dog was over the moon, her own biscuits and towels, not to mention a throw for the bed if she...
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This was our first visit to the Crown & Castle but won't be our last! The hotel is charming and unfussy. Attention to detail is excellent, (for instance lovely toiletries).. Accommodation is spacious and comfortable. We occupied Room 1 in the Main Hotel, which had beautiful views of the Ness.
The staff team are warm, friendly and very efficient, nothing...
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You had us on the title! Thank you very much indeed for the generosity of your report. We really appreciate the compliments and hope to see you again soon.
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What a lvoely palce to stay. Orford itself is a pretty village with a lovely bakery and smokery and much more. There are plenty of local characters such as Pete the fisherman and Steve the smoke. The hotel is everything you want it to be. Care is given to details such as fresh milk in your room and everyone is...
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We can't take any credit for Orford but realise its innate peace and beauty are a key factor in our guests' enjoyment. And we are so lucky to have the wonderful Pump St Bakery and TWO excellent smoke houses. Thank you very much for your kind words and for pointing out the value of the Best Garden rooms. When the...
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We have just returned from our third visit to the super Crown & Castle and after a three night stay really felt the benefits.
The location in Orford obviously helps, but really the service is amazing. Nothing seems too much trouble and the staff have obviously been correctly trained to provide such an excellent level of hospitality.
Our 11 year...
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We are very appreciative of your report - we love our doggie visitors, as well as their owners, of course. Hospitality is all, and thank you for acknowledging it.
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We rarely return to a hotel but had to make an exception for this one.Everything was done to make our stay as relaxing and comfortable as possible.All the staff were very friendly and helpful and as for the food it could not be faulted.The use of local produce and imaginative cooking means that we will have to return yet again!!...
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We are really pleased you enjoyed your stay, especially as you don't normally go back to a hotel. Thank you very much for all your positive comments, especially about the food and service. Hopefully you will chance a third visit!
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We have just returned from our first visit to The Crown & Castle in Orford. Although we know the area well, we hadn't stayed there before, but heard good things about it from others. We were certainly not disappointed. On arrival, we were offered a lovely room in the main house which had come free. It was bright, spacious, beautifully...
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It's really good to have feedback from first-time guests as it isn't sullied by previous experience, good or bad! We are delighted you enjoyed your free upgrade to a Best House village view double and the food. Thank you very much for posting this report.
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