Atria Hotel and Conference Paramount Serpong (Tangerang) - Hotel reviews, photos, rates

Also Known As:: Aston Paramount Serpong Hotel Tangerang; Aston Paramount Serpong Hotel

Address: CBD Gading Serpong, Lot # 2 | Jalan Boulevard Gading Serpong, Tangerang 15810, Indonesia

Region: Indonesia > Java > West Java > Tangerang

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 11 hotels in Tangerang

Price range (per night): ₹4,322 - ₹5,763

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Atria Hotel and Conference Paramount Serpong, a modern and stylish 4 star business and conference hotel committed to the highest international standards and a wide range of services and facilities to suit the needs of frequent business travelers and conference delegates. Located in the heart of CBD Serpong and close to the Jakarta - Banten toll road the hotel is in an ideal location to serve businesses in West Jakarta, Serpong and Tangerang. Soekarno-Hatta International Airport can easily be reached within 25 minutes and Serpong's Shopping Mall and Entertainment Complex is adjacent to the hotel enabling guests to benefit from a wide range of services and facilities within walking distance. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Hotels.com, Venere and Tingo so you can book your Atria Hotel and Conference Paramount Serpong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

chk4122

Puchong, Malaysia

1 review

“Average room but good service, restaurant (breakfast) area need improvement”

Reviewed 16 May 2013 via mobile

Stayed for two nights recently, check-in and check-out process are quick. Room is clean but basic. Breakfast are more to Asean/Indonesian style. No one is leading you to table and most tables are left unclear for next guess, which is not good. Location is good, walking distance to Mall Serpong.

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Dear chk4122, Thank you very much for your great comments to our services related to your check in and check out process, and also our location. We are very sorry that we were not able to give you the best service in our restaurant and we thank you for bringing this matter to our attention so we can use this... More

bidrohisur

Bangkok, Thailand

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Hotel not worth the price.”

Reviewed 18 April 2013

I am currently staying in this hotel since last monday the 15th April, 2013 and due to check out tomorrow. Despite booking earlier, I did not get a room of my choice (Non smoking room), joint bed etc.at the time of check in. They were not even willing to change the room in coming days as well . After making... More

Dear Bidrohisur, Warmest greeting from Atria Hotel Paramount Serpong! Thank you very much for your review and we are sorry that your stay had not met your expectation and please rest assured that our team has rectified and done the utmost to make your stay more comfortable. Thank you also for bringing important issues such as your room preference of... More

kt_malaysia

Klang

Senior Contributor

38 reviews

21 hotel reviews

Reviews in 17 cities

13 helpful votes

“Average business hotel at sermons jakarta”

Reviewed 16 April 2013

Stayed in this hotel on 16th April for business trip. Checking in was ok, staffs were friendly, and they served welcome drink immediately. Hotel is about 2.5 years old now so everything is still working well. The wifi in room was bad on that night. Bathroom shower was designed with half glass door, so water splashing out to toilet bowl... More

Was this review helpful? Yes 1

Dear kt_malaysia, Warmest greeting from Atria Hotel Paramount Serpong! Thank you very much for your review and we are glad to hear that your stay had met your expectation and please rest assured that our team has done the utmost to make your stay comfortable. Thank you also for bringing very important issues such as WiFi, noisy and bathroom condition... More

Lata I

New Delhi

23 reviews

14 hotel reviews

Reviews in 12 cities

8 helpful votes

“Indonesian hospitality embellishing a slick and smart Business Hotel”

I was here for the second time and it is difficult not to be thrilled at the opportunity to be staying here. The plush infra-structure complemented by its facilities and service quality is nothing short of a business traveller's dream. The behavior of the staff all over the hotel should be an example for any hotel irrespective of its star... More

Was this review helpful? Yes 2

Dear Lata I, Warmest greeting from Atria Hotel Paramount Serpong! We cannot thank you enough for your wonderful review in TripAdvisor with regards of your experience staying with us. We are delighted to acknowledge that you have great experiences during your stay and we are in delight to learn that what we offered has exceeded your expectation and we appreciate... More

shagit

London, United Kingdom

22 reviews

10 hotel reviews

Reviews in 11 cities

26 helpful votes

“Wonder whoever voted them No.1”

Reviewed 15 April 2013

Honestly, this hotel should be rated average. I stayed that for 4 nights and nothing really appease and impress me. From the reception who keeps asking me for full payment at check-in or down payment and deposit but my company has already paid in full prior to my arrival. The room is small and thin. I can't have a peaceful... More

Dear Shagit, Warmest greeting from Atria Hotel Paramount Serpong! Thank you very much for your review and we are sorry that your stay had not fully met your expectation and please rest assured that our team has done the utmost to make your stay comfortable. Thank you also for bringing important issues to my attention so we can use these... More

chirommy

Palembang, Indonesia

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 9 cities

5 helpful votes

“great place for business meeting”

Reviewed 11 April 2013 via mobile

they has more than 10 room for small meeting and also has a ballroom for conference. it just 5 minutes walk from Summarecon Mall, a great place for hang out and drink some coffee. you'll get a high speed internet connention from the room.

Dear Chirommy, Warmest greeting from Atria Hotel Paramount Serpong! Thank you for your lovely comments and for sharing your impressions of our property. It is such a pleasure to hear that you had great experience with us. We also have The Lounge at Lobby area if you like to hang out or get some beers or our ‘best in town’... More

Gusnadi H

Jakarta, Jakarta Raya, Indonesia

“It's a nightmare stay in this hotel”

Reviewed 5 April 2013

I LOST MY IPHONE in hotel area, the security system didn't work at all and the staff didn't give the best answer. only say we will investigate but until now i don't know whats going on. that's why I NOT RECOMMEND to stay this hotel. Atria Hotel can't make me feel safe when i in hotel

Dear Gusnadi, Many thanks for taking the time to make a review for Atria Hotel and I am terribly sorry for your loss but please be assured that we take your matter seriously. Losing item in public area is always putting a hotel in a delicate situation. Since our thorough investigation was not satisfactory enough to you that was why... More

ASIAJIM

UK AND ASIA

4 helpful votes

“Superb All Round Hotel”

Reviewed 28 February 2013

If this hotel was a boxer it would be punching well below its weight . This hotel maybe classed as a 4 star hotel but it is definitely 5 star in service. I have had the pleasure of staying staying at both the hotel and in apartment rooms over the last 6 months (most recently 2 weeks ago) . The... More

Was this review helpful? Yes 4

Dear ASIAJIM, Warmest greeting from Atria Hotel Paramount Serpong! We cannot thank you enough for your wonderful review in TripAdvisor with regards of your experience staying with us. Our aim is to always pursue the highest level of service and we are delighted to acknowledge that you have experienced it during your stay and we are in delight to learn... More

Nick K

Singapore, Singapore

25 reviews

Reviews in 13 cities

“"Suite" stay but some improvements needed”

Reviewed 16 February 2013

Here on a business trip. The positives Suite is large and comfortable, Room service food is very good as is the bar and the mezzanine food area. Staff are friendly and always smile. Right next to major shopping mall (worth a trip there !) The negatives - Pool looks big if your a midget and needs cleaning. Room has a... More

Dear Nick K, Thank you very much for your review and especially your great comments on The Lounge Bar and Mezzanine Restaurant, our restaurant team and the food. We are sorry that your stay had not fully met your expectation and please rest assured that our Housekeeping team does spraying repellent regularly to eliminate mosquitoes. Thank you for bringing this... More

budys

4 hotel reviews

1 helpful vote

“Hotel with thin wall”

Reviewed 20 January 2013 via mobile

I stayed on 19Jan13. The room is small with thin wall. I can heard the person next door and upstair dragging the furniture. I can heard the the traffic noise even at the 10th floor. The plumbing needs to be fixed, I can heard the water flow even I didn't use the bathroom. And the swimmingpool is so small. I... More

Dear Budys, Thank you very much for your review and for your great comments about our reception team, breakfast and location. We are sorry to hear about your inconvenience during your stay. Please rest assured that we will do the best we can to ensure our guests stay a comfortable one and do whatever necessary to avoid such thing re-occurring.... More

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Atria Hotel and Conference Paramount Serpong, Tangerang

Atria Hotel and Conference Paramount Serpong

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