This was our second stay at Pelican Bay, so you already know we love the place. It is quaint, quiet, yet steps away from the activity in the Marketplace. Upgrades from last year include good, flat screen TVs and much better reception. The only thing we didn't like was the living room sofa and chair set which had very high...
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Reviewed 12 December 2010
Dear Drifters_10,
Yayy! We are happy that you had a wonderful stay with us! And loving the place is just beautiful, because I love it too! It was very great of you to notice our upgrades, we continue to do them periodically to ensure that our visitors are happy!
Your point regarding the high sides of the sofa chairs is...
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Nice: close to POIs, not a bunker like e.g. the Grand Lucayan, holiday-feeling, everything was clean.
Could be improved: simplicity of the rooms, loud bathroom-aeration.
We (a 30 year old couple) have done a roundtrip through Florida and wanted to spend a couple of relaxing days afterwards on the Bahamas.
The Pelican Bay is nicely located at the channel. Don't...
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Dear Onophrio,
Happy New Year to you both! Thanks for visiting Pelican Bay hotel and thanks for giving a well rounded review on your impression and experience of our hotel.
We will continue to make improvements to our property based on the reviews of our guests to ensure happiness guaranteed.
Thanks again for your review and we look forward to...
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A four-day weekend is just the prescription for a hectic lifestyle. In season I'm sure this place rocks . . . with three pools, two bars and an easy walk from Port Lucaya. In early December however 'island time' is the rule of the day. The room was sparsely yet adequately furnished. The staff was available, not enthusiastic. The price...
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Dear Donquix,
Should you ever need your prescription refilled we would be happy to assist! We are truly happy that we were able to meet some of your expectations, but certainly would have hoped to have met all of them.
Your review is certainly valuable to us as we continue to strive for delivering a memorable experience to our visitors....
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Hotel is in a good location for the market and a short walk to the beach.
Hotel rooms are a little worn and require updating
301 is above sabor restaurant which gives a nice smell of fried food when you open the door
Would definitely pay the extra money and stay in the radisson across the street next time
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Dear Mikeysjfc,
Thank you for bringing this to our attention! My best guess is that you experienced the aroma from the restaurant possibly because it was much windier than usual. Our rooms are constantly being evaluated and upgrades are being done periodically. We are truly sorry that we were unable to deliver a happy experience to you while here; however...
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The people of the Bahamas are wonderful. You always feel at home while surrounded in a tropical paridise. Pelican Bay is located in a perfect location right next door to the Lucaya Marketplace. The Marketplace has numerous shops and excellent restaurants to choose. We had breakfast at one of the restaurants every morning and started each day with "boy am...
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Dear David K,
Such a pleasant review! Reading your review just caused me to appreciate working in such a paradise and not taking it for granted for even a moment! Your description of the ambiance and atmosphere you experienced was so enlightening for me that I had to re-read it at least three times, each time feeling as though I...
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We celebrated my boyfriend's birthday with a long weekend in Freeport. We chose this hotel based on the reviews on Trip Advisor. We were not disappointed. We had the waterside stateroom which was spacious, clean with a beautiful view of the channel. The delivery of the pastries were our wakeup call. We tried the expresso machines....but we also had the...
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Dear J0hn111111,
Thanks for choosing to stay with us! Based on your review I can tell that you experienced a burst of happiness while here on Grand Bahama Island and especially at our hotel! It is nice to see such elaborate details regarding different aspects of your stay.
We thank you for taking time to post about your stay! Your...
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We booked a package through Westjet Vacations through Toronto and thoroughly enjoyed the hotel and Grand Bahama Island. Everything is so close by, the Lucaya Marketplace, the Lucayan beach and Taino Beach is just a short ride by ferry. The rooms were clean, the staff were friendly and we enjoyed the beautiful grounds. We booked a couple of excursions, one...
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Dear Daydreamer02,
You really made my day today! I didn't realize that my reviews had such a wonderful impact. I have to admit that responding really provides a sense of motivation for me. Here at Pelican Bay we take customer service very serious. We understand that as guests you spend your hard earned money to come and visit our island...
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I booked the trip through Hotwire and found a great deal for $780 per person from Ottawa, ON. The hotel was very clean, staff were friendly, and the location was great - a very short walk to the beach and market. The food at Sabor restaurant was fantastic. We booked one excursion to Paradise Cove through the resort and went...
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Dear M3lani3,
Great that you had a wonderful stay with us! We are elated that you had a happy experience while on Grand Bahama and most importantly while at Pelican Bay.
Thank you for taking time to provide feedback. We certainly appreciate your kind gesture.
Della Bridgewater
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A 5 night stay at the Pelican Bay is all about endurance. The hotel itself is very colorful and nicely maintained. And that is about where the compliments stop. Staying at a hotel is all about the staff that services you, and the staff at the Pelican Bay is truly lacking in customer service. It took all our efforts to...
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Dear Cantoosing,
We are deeply disappointed that you did not share in the happy experience we strive to deliver each day to our guest at the hotel. We are naturally filled with smiles and are always ready to display our island hospitality to visitors and amongst ourselves.
On behalf of the Management and staff of the hotel, I wish to...
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Just came back from a 5 night stay at Pelican Bay and I'm ready to go back. My husband and I had a stateroom on the canal - beautiful living area, quiet bedroom, espresso machine - the works.
The location is great with access to the Port Lucaya markets and restaurants as well as just 5 minutes to the Reef...
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Dear Cindy_weinmann,
Thanks for thinking of us! We certainly appreciate your immediate post regarding your stay. We are happy to have provided such a wonderful experience and hope to see you on a return visit to Grand Baham Island.
Della Bridgewater
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